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Establishing a market-led culture with a Product Management framework

BrainMates

After hearing Rich Mironov talk about the slippery slope of sales-led companies , they decided to learn about Product Management. Immediately after the course, the company invested in six months of organisational product coaching with myself, Brainmates’ New Zealand Product Coach , to help embed the new product mindset.

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GainsightPX for Self-Service Support: Features, Pricing, and Review

Userpilot

Looking for an effective self-service support tool and wondering if GainsightPX is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your self-service support needs. Let’s get started!

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The Emerging Role of Product Growth

Gainsight

What’s causing this move towards user experience and product growth? In fact, 84% of companies that focus on improving their customer experience reported an increase in revenue. For SaaS companies, product-led growth strategies have become a cost-effective way to boost their user experience and catapult growth.

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Userlane for Self Service Support: Features, Pricing, and Review

Userpilot

Looking for an effective self service support tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your self service support needs. What does self-service support entail?

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Turn Your Release Notes Into a Content Marketing Machine

Mind the Product

A release is a chunk of work that introduces something new to the product that will be of interest for your users. When you’re constructing your roadmap, you should already be thinking about how you want to bundle tasks into releases and how those releases are communicated to your users. Track Engagement via Analytics.

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UserGuiding for Self Service Support: Features, Pricing, and Review

Userpilot

Looking for an effective self service support tool and wondering if UserGuiding is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether UserGuiding is the ideal choice for your self service support needs. Let’s get started!

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Userpilot for Customer Satisfaction: Features, Pricing, and Review

Userpilot

Product usage analytics : An indirect feedback feature to track user interactions and identify popular and overlooked features. Self-help resource center : An intuitive self-service support that quickly guides users to solutions – reducing friction and providing timely assistance for a better user experience.