Intercom, Inc.

DECEMBER 21, 2021

Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. My first job out of college was with the Boston Consulting Group (BCG) as an individual contributor as well. Not work, work, work” I went to the Boston Consulting Group for a few years and then I went to business school at Stanford for a few years.

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

Mironov Consulting

SEPTEMBER 14, 2020

Over the last three decades, across 10 full-time jobs and 150 consulting clients, I’ve headed up product teams 18 times (mostly as interim VP ) and helped another dozen companies choose their Head of Product. What’s In a Name? That may be the record for anyone other than search professionals. They know how it’s supposed to work.

Reporting Tools 145

Reporting Tools Analytic Tools Onboarding KPIs Data Visualization 145

Product Talk

MAY 10, 2023

To learn more about how real product leaders are approaching this challenge, I recently sat down with fellow Product Talk instructor Ellen Juhlin (who’s also a product coach, consultant, and Senior Director of Product Management at Orion Labs ). Teresa: Who are your typical customers? ” Super helpful.

Product Research 130

Product Research User Testing Feedback Software Research Software 130

Business of Software Conference

JUNE 27, 2019

Mikey Trafton, CTO, Alamo Drafthouse Cinemas. We’re a software consulting company we build custom software for Fortune 500 companies. So the tool I like to use is called RACI and it stands for Responsible Accountable Consulted Informed. They don’t know what you want them to do. I’m counting on you OK.

Weak Development Team 58

Weak Development Team Reporting Tools Research Software Feedback Software 58