Remove Course Remove Customer Satisfaction Remove Framework Remove Product Goals
article thumbnail

How to Conduct a User Flow Analysis? A Step-by-Step Guide

Userpilot

To conduct user flow analysis in your own product, there’s a handy framework to work from. Start with a clear goal and define your success metrics, visualize the flow, conduct detailed analysis, use what you’ve learned to prioritize improvements , and continually test and iterate as you go. Retention rate.

article thumbnail

Product Analytics Framework: A Guide for SaaS Companies

Userpilot

What is a product analytics framework and why is it important? We also look at: Different types of analyses to include in your framework How to develop a product analytics framework And, the best product analytics tools. Userpilot is a product adoption platform with advanced analytics features.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Essential Technical Program Manager Skills

The Product HQ

Technical program manager (TPM) roles range from mid to senior-level positions that support organizations with their product goals. Depending on the organization, you may use project management frameworks to adapt to business needs or changes. We recommend taking the AWS Certification Course.

article thumbnail

Building Your Customer Engagement Framework: All You Need to Know

Userpilot

Customer engagement and customer retention go hand in hand. Having a customer engagement framework in place will make it easier to organize your customer engagement efforts and track their results. There are five customer engagement stages: acquisition, activation, adoption, retention, and revenue/advocacy.

article thumbnail

Product Launch Manager Role – Everything You Need to Know

Userpilot

For some products, a Product Hunt and WOM are more suitable, whereas for others in-app announcements work better. Product launch managers collaborate with the marketing manager to set the launch and product goals and timelines. They also work with the customer success team on product onboarding to drive adoption.

article thumbnail

SaaS User Onboarding Funnel 101: Map, Analyse, and Improve Your Conversion Rates

Userpilot

An effective way to target these phases is by creating individual customer journey maps (rather than combining them all into one). That should give you the level of insight and clarity you need to ensure each onboarding phase is engineered to meet your product goals effectively. Understanding the Aha moment for your users.

article thumbnail

Friction Log in SaaS: Step-by-Step Guide For Product Managers

Userpilot

Product friction describes anything that causes your users difficulty. Function friction is primarily about users being blocked from reaching their product goals because of an error, poor UX, or other factors. Identify and fix bugs in the product.