Intercom, Inc.

JULY 30, 2020

Clearbit , the leading marketing data engine, has reaped the rewards of automation firsthand – leveraging it for everything from identifying churn risks to closing renewals, all without human involvement. Showing the right thing to the right person at the right time is the Holy Grail of marketing and service.

Data Visualization 145

Data Visualization Artificial Inteligence Customer Experience Customer Feedback 145

Centercode

JULY 16, 2019

But while the focus on bugs isn’t misplaced, you should know that your users – whether you’re soliciting customer feedback through surveys, crowdsourced testing , or Customer Validation – are pointing out more than bugs and defects. Positive feedback on features highlights what you should be doing more of.

User Testing 49

User Testing Customer Feedback Feedback Software Customer Experience 49

Alchemer Mobile

FEBRUARY 2, 2021

This famous line from Field of Dreams is all too representative of how many app publishers face the ‘inessentiality’ of mobile marketing. It’s marketing. Without marketing, even the best apps struggle when it comes to customer acquisition and discovery. App marketing at its most basic. The bad news? The good news?

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

Intercom, Inc.

MARCH 4, 2021

What began as a crowdsourcing initiative quickly evolved into an ecosystem where women can access funding, business training, and community building to help their businesses scale. Use your position to open the door to people with little access , share resources, and good opportunities. Find your circle and keep each other accountable.

Reporting Tools 151

Reporting Tools Research Software Feedback Software Education 151

Business of Software Conference

JULY 28, 2020

Nothing really happened positively here. This is actually crowdsourced words I didn’t even come up with these on my own. We’ve all heard that before and I posit that we use the word bad or synonyms because we’re fundamentally polite human beings. This wasn’t a good conversation. Those of you from the UK?

Reporting Tools 69

Reporting Tools Research Software Data Visualization Banking 69

Business of Software Conference

MAY 21, 2020

Alex Yang: For those of you who are wondering why you just got Rick-rolled, Elpie and I decided to crowdsource our walk on song from our team. If you’re a candidate and you’ve spent time applying to this job writing code and eventually interviewing for this position by certain point, you’re quite invested.

Technical Review 52

Technical Review Feedback Software Software Review Analytic Tools 52