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What we learned moving sales and product upmarket together

Intercom, Inc.

As Intercom’s customer base moved upmarket, it became increasingly obvious to us in Sales that what worked well in our product for early-stage startups didn’t for larger companies. To fix it, we had to change how we worked with our product team. Trial and error: adding sales input to the product roadmap.

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How to Build a Customer Feedback Form [+ Examples and Best Practices]

Userpilot

Any product manager should know how to quickly put together a comprehensive customer feedback form: they’re a secret weapon for unlocking deep user insights and gathering quality feedback. They give you the best possible chance of understanding the overall customer experience and improving your product.

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The Top 7 Product Management Software Systems You Should Know About

Bain Public

It’s safe to say that shipping a product from start to finish is no easy task for a product manager. In order to get the job done properly and efficiently, product managers deserve the proper software, tools and resources needed to create and execute successful products. Roadmap and Build Products Customers Love Aha!

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Why You Need to Keep MOATs Front and Center in Your Product Roadmap Strategies

Bain Public

I know you’re probably wondering: what does this have to do with your product roadmap strategies ? When it comes to your product, a MOAT is about building defences to break away from the competition. It’s about setting broad goals for your product and defending your company against current or future competitors.

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Lessons on building a viral consumer app: The story of Saturn

Lenny Rachitsky

Each week I tackle reader questions about building product, driving growth, and accelerating your career. We have a long way to go and millions more students to support, but here are a few lessons we’ve learned that might be useful in building your own consumer social product. That decay in value is nonlinear.

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The Need for Product Managers Continues to Grow.

All About Product Management

Traditionally when I think of the job of the product manager I think of someone who is half marketing and half engineer – someone who is 50% orientated towards business needs and 50% orientated towards technology. I wrote a blog post a few months ago about Product Management moving into IT/IS departments.

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Remote Working | Natalie Nagele & Peldi | BoS Online Europe 2020

Business of Software Conference

In this talk, Peldi and Natalie discuss the aspects of remote worklife that are different now for working at home in result of Covid-19 including productivity, schedules, prioritisation, focus, and much more. So I think one of the biggest question that people keep asking a lot is around productivity, and like how do you stay productive?