Userpilot

MARCH 3, 2022

As well as letting users enter information directly into a search bar, you could also explore a broader range of detailed filters (a more advanced search feature) to help tailor results. Good UX and navigability. Surfer uses the community to help boost support options. Check out the banner below for more details.

Analytic Tools 93

Analytic Tools Feedback Software Data Visualization Customer Experience 93

Intercom, Inc.

APRIL 22, 2021

Brian: One of the most interesting things about the approach to the book was how important the crowdsourcing part was. How do I do a better job of supporting and helping the staff engineers that I worked with? Getting people to tell their stories wasn’t just part of your research work – it was part of your book as well.

Technical Review 274

Technical Review Leadership CTO Coach Weak Development Team 274

Userpilot

SEPTEMBER 8, 2022

Rather than having to “google” the solutions to their problems, users easily find solutions within the app and return to applying them to your product. By eliminating friction, accessible self-service support improves the user experience and satisfaction. Book a demo with Userpilot and get started right away.

Feedback Software 95

Feedback Software Customer Experience User Testing Customer Feedback 95