Crowdsource Customer Satisfaction User Experience UX 
Userpilot
MARCH 3, 2022
So as well as improving customer satisfaction , you’ll need fewer support agents on hand. Many SaaS companies rely on a large percentage of user queries being answered within their knowledge base. Good UX and navigability. Building an online knowledge base takes the pressure off your support team.
Userpilot
SEPTEMBER 8, 2022
A help center is an in-app self-serve support system designed to help customers solve their problems inside the product. Having an in-app help center enhances customer satisfaction since customers don’t have to rush to contact customer support. Book a demo with Userpilot and get started right away.
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