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11 Key SaaS Roles and Responsibilities in 2023

Userpilot

Chief Technical Officer The CTO is responsible for outlining the company’s technological vision, implementing technology strategies, and ensuring that the technological resources are aligned with the company’s business needs. Much of the success here depends on how competent and motivated the CTO and their team is.

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33 Amazing Articles Every Product Manager Must Read

Hutwork

You also need to name KPIs for product people. Chris Butler , Director of AI at Philosophie NYC , lists out the proper KPIs for product managers and what makes up a “good” KPI. #15 It’s a “system of achievable goals and visions that work together to align the team around desirable outcomes.”

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Episode Two: Pulse Everywhere Session Recaps and Takeaways from Day Two

Gainsight

Building Programs That Drive Adoption at Scale: KC Duggan, Director of Revenue Systems at MINDBODY, JT Eborn MBA of PMP Instructure, Melissa Allen the Sr. Jen gave critical insight on how to provide training, coaching, assets, and tools through Gainsight’s CS Enablement. Chart-Topping Customer Success Operations.

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Q&A with Neil Rahilly, VP Product and Design, on product strategy, team composition, and customer feedback

Mixpanel

So reactive work is like, “Hey this system is down, this customer found a bug, we have a big deal and someone there has really deep questions about some part of the product, should they talk to you?” At Mixpanel we have what we call the gap system. It’s like a peripheral nervous system for the company.

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Q&A with Neil Rahilly, VP Product and Design, on product strategy, team composition, and customer feedback

Mixpanel

So reactive work is like, “Hey this system is down, this customer found a bug, we have a big deal and someone there has really deep questions about some part of the product, should they talk to you?” At Mixpanel we have what we call the gap system. It’s like a peripheral nervous system for the company.