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Remove Customer Communications Remove Differentiation Remove Industry Remove Outbound
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Why customer engagement is the key to business growth in 2022 and beyond

Intercom, Inc.

MARCH 28, 2022

To answer it, we believe that there are three recurring trends that are shaping the future of business: First, businesses across all industries are facing pressure to become digital businesses. When a customer reaches out with a question while they’re on a free trial, is that a support issue or a sales issue?

Reporting Tools 228
Reporting Tools Data Visualization Customer Communications Research Software 228
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The Activities of a Strategic Product Manager

ProductPlan

MARCH 17, 2020

Try these inbound/outbound efforts exercise by dividing your PM activities into either an “inbound effort” or “outbound effort” bucket. Common outbound effort activities include: Competitive differentiation. Customer communication/experience. Customer interviews. Product planning. Product strategy.

Outbound 74
Outbound Product Management Product Manager Inbound 74
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