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15 Best Intercom Alternatives for SaaS Companies (2023)

Userpilot

If so, you’re in the right place, as this article discusses 15 tools that are excellent alternatives to Intercom and will help you optimize customer service processes and deliver outstanding self-service support. Userpilot is an excellent onboarding tool that enables effective in-app communication and on-demand user support.

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How to Wow a Customer and Win Their Loyalty [With Examples]

Userpilot

Answering quickly won’t do you much good if it takes your customer service team days to actually resolve the issue that the user is facing. Whether you’re a small business or a SaaS enterprise, be sure to streamline your support process and offer self-service options. Userpilot’s self-service knowledge base.

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The Enterprise Design Conundrum

The Product Coalition

Enterprise software is in the middle of a design-led revolution. Software no longer requires you to ‘find’ what you’re looking for as design patterns are reaching higher levels of maturity. Intuitive interfaces have entered our enterprise lives, much more striking in similarity to their consumer app cousins. Everywhere.

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HelpScout vs Usetiful vs Userpilot: Which is Best for Your SaaS?

Userpilot

We understand that choosing the right platform can be challenging, and traditional review sites may not provide sufficient information. That’s why we’ve created an in-depth comparison of these three tools, covering user onboarding , product analytics, user feedback, and NPS. What is HelpScout best for?

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Whatfix vs HelpScout vs Userpilot: Which is Best for Your SaaS?

Userpilot

Choosing the right product growth platform for your SaaS is a real challenge. Review sites don’t always help – so we decided to provide you with a more in-depth comparison of the three tools, going into details about features, use cases, and the main pros & cons. It offers interactive walkthroughs and task automation.

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The Leading Onboarding Platforms for SaaS in 2021

Userpilot

If your SaaS company is starting to see some traction, you’ve probably considered working with an onboarding platform in order to reduce Time To Value (TTV) for your users. But the million-dollar question is: which onboarding platform should you choose? What is an onboarding platform? Onboarding platform example #1: Userpilot.

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Pendo vs Help Scout vs Userpilot: Which is Best for Your SaaS?

Userpilot

Choosing the right product growth platform for your SaaS is a real challenge. Review sites don’t always help – so we decided to provide you with a more in-depth comparison of the three tools, going into details about features, use cases, and the main pros & cons. Let’s dive straight in! What is Pendo best for?