Customer Communications Feedback Software Marketing Naming 
Userpilot
JULY 31, 2023
If so, you’re in the right place, as this article discusses 15 tools that are excellent alternatives to Intercom and will help you optimize customer service processes and deliver outstanding self-service support. Userpilot is an excellent onboarding tool that enables effective in-app communication and on-demand user support.
The Product Coalition
NOVEMBER 4, 2019
Dashly Crisp Gist Drift Zendesk There are thousands of platforms that you can choose from to communicate with and engage your customers. We’ve compiled a list of our favorite customer communication platforms that are either fully or partially free. But how do you know which one is the best for your company?
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Intercom, Inc.
SEPTEMBER 9, 2022
In the past five years, we’ve seen neural network technology really take off into its own. In CX, neural networks will likely be used with more traditional machine learning methods to choose actions that provide the best interaction possible with the customer. AI has been quite overhyped in the past.
Userpilot
AUGUST 31, 2022
Brands that know how to create raving fans will always take the lion’s share of customers. Fans will become their biggest marketing assets, freely sharing about the product and creating a network effect that pulls others in and drives product growth. It’s now your turn to convert everyday customers into raving fans.
Userpilot
NOVEMBER 16, 2021
Here at Userpilot , we’re seeing more and more SaaS companies using in-product messaging as a way to communicate quickly and efficiently with their customers. The immediacy and relevancy of in-app communication means that it’s a powerful tool for your product marketing department.
Userpilot
MAY 26, 2021
Love it or hate it, one thing is clear: product onboarding is an important driver of activation and retention in SaaS businesses. If you see onboarding in the broader sense as customer education , there are few things more essential than educating your customer about how to derive value from your product.
UX Studio
OCTOBER 11, 2022
What is Digital Customer Experience? Digital customer experience, or digital CX, refers to all digital or online interactions between your brand and your customers. Communication can start anywhere your company is present: Website, Mobile app, Live Chat, Social Media, Email, and. Customers Willing to Pay More.
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