Userpilot

OCTOBER 6, 2022

How comprehensive is your SaaS company’s approach to customer communication? According to research conducted by PWC, one in three consumers would walk away from a brand they love after just one bad customer service experience. Implementing self-service support solutions like resource centers.

Customer Communications 97

Customer Communications Feedback Software Research Software Analytic Tools 97

Intercom, Inc.

OCTOBER 13, 2022

We’ve just wrapped up another edition of New at Intercom to share our fall 2022 product launch with everyone. Meet the five brand-new product innovations that will drive up customer engagement this fall – including our biggest messenger update yet. You need modern efficient tools to make your work faster and easier.

Feedback Software 118

Feedback Software Events Data Visualization Customer Communications 118

The Product Coalition

JUNE 17, 2020

We manage everything from product launch, forecasting, planning to product marketing and sales and when things change drastically Product Managers are expected to be agile and stay on top of technology tools to save the day. One of the most powerful things Product Managers rely on for growth in 2020,?—?when

Customer Communications 78

Customer Communications Feedback Software Reporting Tools Technical Review 78

ProductPlan

SEPTEMBER 2, 2022

The ugly truth is product launches are a messy business. There are launch activities to track, expectations to manage, and stakeholders to hold accountable. Product teams carry this burden alone without the help of proper tooling for far too long. The problem with status quo solutions.

Reporting Tools 82

Reporting Tools Customer Communications Research Software Marketing 82

Userpilot

JUNE 12, 2024

This ensures your efforts are focused on platforms that yield the highest user engagement and conversion rates. Use insights to make informed decisions and continuously optimize campaigns for better results. Looking into tools for user acquisition specialists? High-quality content drives interest and encourages conversions.

Analytic Tools 52

Analytic Tools Data Visualization Research Software Customer Experience 52

Userpilot

SEPTEMBER 18, 2021

You’ll be asked about products you've marketed in the past, which ones were successful or challenging, and which tools you've used in previous product marketing roles. They'll ask you which popular products have been poorly marketed and which marketing campaign last caught your attention.

Onboarding KPIs 98

Onboarding KPIs Analytic Tools Research Software Product Marketing 98

Gainsight

JULY 26, 2022

Let your product handle the mundane so your CSMs can be human. With product usage data in place , you’ll have the ability to see macro-level and micro-level product metrics that could in-turn trigger timely customer communications and CTAs. It’s amazing how much impact your product can have in driving CS outcomes.

Feedback Software 59

Feedback Software Onboarding KPIs Customer Experience Customer Communications 59