Userpilot

APRIL 16, 2021

Help Center Software is the unsung hero of the customer support world. You might have eventually fixed your own issue, or waited long enough for a customer support person to get round to doing it for you, but I bet you were frustrated by the end of it. Help Center Software exists to solve this problem. Sound familiar?

Analytic Tools 52

Analytic Tools Reporting Tools Customer Communications Software Review 52

The Product Coalition

OCTOBER 20, 2023

With AI technology, marketers can identify microtrends and even predict trends, saving time and resources through automated digital marketing services. One of the main benefits of AI transformation in marketing is gaining a deeper comprehension of customer behavior. billion U.S.

Data Visualization 103

Data Visualization Artificial Inteligence Reporting Tools Customer Communications 103

Userpilot

JUNE 3, 2022

We’ve compiled a list of the best resources to get you started – from tools and blogs to courses. Product marketing is the process of bringing a product to the market, promoting it, and selling it to customers. Product marketing resources include different formats, from video content to podcasts, blogs, and best tools.

Research Software 98

Research Software Analytic Tools Feedback Software Data Visualization 98

Userpilot

APRIL 15, 2024

Left unaddressed, customer communication pain points can cause dissatisfaction and eventual churn. We cover: Types of customer pain points. How to identify customer pain points. Six common customer pain points. Tools that help identify customer pain points: NPS surveys with open-ended questions.

User Friction 105

User Friction Customer Communications Analytic Tools Feedback Software 105

Userpilot

FEBRUARY 4, 2023

You should pay just as much attention to your freemium users since they can turn into paying customers when you optimize their customer experience. What is a “wow” experience in customer service? WOW experiences occur when the customer experience exceeds user expectations. Userpilot’s self-service knowledge base.

User Testing 97

User Testing Customer Experience Customer Feedback Feedback Software 97

Userpilot

OCTOBER 25, 2022

Looking for the best customer engagement tool for your SaaS company? There are plenty of solutions of customer engagement on review sites, but they don’t make the choice any easier. Instead, we decided to focus on customer engagement tools for in-app engagements in SaaS products. .

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

BrainMates

MAY 28, 2019

SnapComms is a medium-sized New Zealand software company who wanted to evolve its sales-led culture into a market-led culture. Discarding ideas with low customer or business value when it is the cheapest to do so, in order to focus on the ideas with the highest in-market viability and for the business.

Framework 74

Framework Data Visualization Marketing Reporting Tools 74

Userpilot

JUNE 27, 2023

We understand that choosing the right platform can be challenging, and traditional review sites may not provide sufficient information. That’s why we’ve created an in-depth comparison of these three tools, covering user onboarding , product analytics, user feedback, and NPS. What is HelpScout best for?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

JUNE 27, 2023

Choosing the right product growth platform for your SaaS is a real challenge. Review sites don’t always help – so we decided to provide you with a more in-depth comparison of the three tools, going into details about features, use cases, and the main pros & cons.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Alchemer Mobile

FEBRUARY 2, 2021

Landing pages can be set up with no cost or hassle with a tool like Squarespace or Wix. Once your landing page is live, you can start collecting leads, offer a preview of your app press and early adopters, and integrate with an analytics or A/B testing tool to test variations of your messaging strategy. Register your domain (e.g.,

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

Userpilot

FEBRUARY 26, 2023

Relying on a single metric could give you a skewed perception of how your company is performing on digital channels while tracking too many metrics will end up diluting the accuracy of your reports. As a result, you’ll see improved trial conversion rates, customer satisfaction, revenue per customer, and lower churn.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Customer Experience 98

The Product Coalition

SEPTEMBER 9, 2021

We were driven by the desire to create a solution that would help businesses address the budding demand for one increasingly popular communications channel: live, interactive video and audio streaming. Video was a massive catalyst for immediate, accessible and interactive engagement?—?from Building a New Live Experience.

Reporting Tools 104

Reporting Tools Feedback Software Customer Communications Customer Experience 104

Userpilot

MAY 18, 2023

Choosing the right product growth platform for your SaaS is a real challenge. Review sites don’t always help – so we decided to provide you with a more in-depth comparison of the three tools, going into details about features, use cases, and the main pros & cons. All of this is possible without coding.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

JULY 25, 2019

Use a variety of techniques, such as tooltips, checklists, and videos, to point users towards your Aha! Archimedes had found the solution to something which had troubled him for a while. moment is the moment a user realizes value in the product, or is convinced that it will be a solution for a specific pain they have.

Analytic Tools 108

Analytic Tools Feedback Software Reporting Tools Customer Communications 108

Intercom, Inc.

MARCH 29, 2022

Over the course of the event, we explored our vision and beliefs for the future of customer engagement and communications, and heard from Intercom leaders like CEO Karen Peacock, Co-founder and Chief Strategy Officer Des Traynor, and Chief Product Officer Paul Adams, as well as some of our amazing customers. We’ll help.

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118

Userpilot

JUNE 27, 2023

We understand the challenges of selecting the ideal product adoption platform for your SaaS. That’s why we’ve undertaken a comprehensive comparison of these three tools. TL;DR LouAssist is a user-friendly product adoption and onboarding platform. Userpilot is a powerful product adoption and user onboarding platform.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

MARCH 29, 2021

Intercom is a multi-faceted tool with a lot of features and use cases ranging from user onboarding (product tours), chatbots (engagement), and customer support. Intercom is a swiss-army-penknife type of tool that can be used to solve many different problems. Are you looking for a support tool? Engagement tool?

Data Visualization 87

Data Visualization Reporting Tools Analytic Tools Research Software 87

Gainsight

MAY 18, 2023

Alteryx provides the leading analytics automation platform. According to the company, “Alteryx delivers easy end-to-end automation of data engineering, analytics, reporting, machine learning, and data science processes, enabling enterprises everywhere to democratize data analytics across their organizations for a broad range of use cases.”

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52