Pragmatic Marketing

DECEMBER 10, 2017

Even though it was frustrating, I understood why the software vendor was trying to gather customer feedback—to help with 2018 planning. The experience also drove me to write this article on what I consider to be best practices for gathering customer feedback. No wonder the product was evolving at a slothful pace.

User Testing 70

User Testing Customer Feedback Feedback Software Customer Experience 70

ProductPlan

AUGUST 10, 2023

Yet the customer experience continually improves while KPI targets come into view. Alternatively, how can we let our current customers suffer and miss out on easy wins just to chase after something that might not even work and won’t generate meaningful revenue for years?

Reporting Tools 94

Reporting Tools Feedback Software Product Research User Testing 94

ProductPlan

AUGUST 10, 2023

Yet the customer experience continually improves while KPI targets come into view. Alternatively, how can we let our current customers suffer and miss out on easy wins just to chase after something that might not even work and won’t generate meaningful revenue for years?

Reporting Tools 52

Reporting Tools Feedback Software Product Research User Testing 52

ProductPlan

APRIL 27, 2022

We can segment this concept further into two types of new products: A product that’s new for the company making it. Other grocery retailers have released similar apps to customers, but it will be the first time this company builds one. The first product of its kind anywhere. A well-defined user or buyer persona.

User Testing 40

User Testing Research Software Feedback Software Customer Experience 40

Roman Pichler

MAY 8, 2018

Scrum is a simple framework with three roles: product owner, development team, and Scrum Master. As the product owner, you lead the product and are responsible for its overall success. Lead the Product. Three Types of Leadership. Each role provides a distinct type of leadership. Do the Right Thing.

Leadership 170

Leadership Research Software Feedback Software User Testing 170

Bain Public

JUNE 11, 2019

Bain Public’s experienced group of product managers reviewed the following 7 product management software systems, helping product managers with a wide variety of tasks such as product strategy and roadmapping, task management, customer feedback, user testing and much more.

Feedback Software 40

Feedback Software Research Software Analytic Tools Reporting Tools 40