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Tools of the Trade: Using Pendo to Manage Customer Requests

Product Talk

When you’re building a product, you can easily get overwhelmed by ideas. While some of these ideas are unsolicited and may not relate to your current outcome or the opportunities you’re pursuing, that doesn’t mean you want to ignore or discard them completely. I’m a product manager at Plum. Leann: Sure.

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AI Product Management 101: How to Leverage Artificial Intelligence Successfully?

Userpilot

What is AI product management? How can product managers harness the power of AI to drive product growth? In particular, we focus on specific ways to implement AI at different stages of the product management process. Successful AI product management also ensures that the tech is used ethically.

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11 Types of Product Managers for SaaS Companies

Userpilot

What are the different types of product managers? We also look at the levels of seniority among product managers as well as the skills they need to lead successful teams and build products that delight customers. The types of product managers differ in focus and required skills.

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10 Interactive Software Walkthroughs With Examples

Userpilot

We also covered best practices to ensure your walkthroughs get high user engagement. TL;DR A software walkthrough is the process of guiding users through the main features and processes of a software product. Walkthroughs help to: Improve user onboarding. Increase customer retention. Reduce time to value.

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Product Management Process: The 7 Stages Explained

Userpilot

What does the product management process involve? Why is it important for product managers to follow them? Product managers lead interdisciplinary product teams to deliver products that bring value to customers. Next, you define Technical Specifications and design product prototypes.

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5 Best Practices for Gathering Customer Feedback in 2018

Pragmatic Marketing

Even though it was frustrating, I understood why the software vendor was trying to gather customer feedback—to help with 2018 planning. The experience also drove me to write this article on what I consider to be best practices for gathering customer feedback. No wonder the product was evolving at a slothful pace.

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Feature prioritization in product management: the key to building products that sell

Product Management Unpacked

There are many methodologies for feature prioritization in product management. If you are a product manager dealing with this, beware that one size doesn’t fit all. Choosing the right feature for the stage of development your product is in can unlock enhanced market performance. .