PMLesson's Ace the PM Interview

MARCH 1, 2020

I studied mathematics at UCLA, worked 2 summers as a software engineering intern at a Series E AdTech startup, and advised Metta World Peace (Ron Artest) as the product manager for his social basketball app, Gradelo. Due to the number of applicants, making it past the resume screen may rely on a bit of luck.

Research Software 52

Research Software Analytic Tools Reporting Tools Data Visualization 52

Userpilot

JULY 13, 2021

Most SaaS businesses recognize that interactive walkthroughs are a helpful onboarding tool , but few use them correctly. Too often, they are conflated with product tours , leaving the customer confused as to why they are being shown features they don’t need. Let’s get into it. That’s a product tour , and you should avoid those.

Analytic Tools 98

Analytic Tools Onboarding KPIs Customer Experience Data Visualization 98

Gainsight

AUGUST 31, 2020

It is a stationary bike system built with a large screen at the front, enabling users to live stream or follow on-demand workouts at home. working on radar systems. I liked being that interface between what the company was building and what the customer needs.” Some of you may have heard of the Peloton Cycle.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Feedback Software 52

Mixpanel

MAY 26, 2020

Rohit Gossain: I started off my career in 2010 as a technical analyst working with a product manager. My team was doing more work around BI and reporting, so, in general, there wasn’t nearly as much knowledge around user behavior analysis. 2015 was when I saw a distinction emerge between real-time customer data and BI/analytics data.

Data Visualization 72

Data Visualization Analytic Tools Reporting Tools Information 72

Usersnap

FEBRUARY 19, 2019

The customer finding it could damage your reputation. Negative online feedback is just a finger’s swipe away. It’s nice to have your customers testing the application. Crowdtesting is simply user testing through broader groups of people. Due to this disruption, traditional ways of innovation are insufficient.

Reporting Tools 76

Reporting Tools Feedback Software Data Visualization Crowdsource 76

Mixpanel

MAY 26, 2020

Rohit Gossain: I started off my career in 2010 as a technical analyst working with a product manager. My team was doing more work around BI and reporting, so, in general, there wasn’t nearly as much knowledge around user behavior analysis. 2015 was when I saw a distinction emerge between real-time customer data and BI/analytics data.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Information 52

Userpilot

AUGUST 18, 2020

The choice of user retention tools and software available to SaaS businesses is completely overwhelming. This blog will explain the types of user retention tools & software so that you can take control. Well, maybe it’s due a revival – this time as an unofficial mantra for the SaaS sector. Simple, right?

Analytic Tools 105

Analytic Tools Feedback Software User Testing Data Visualization 105

Modus Create

MAY 11, 2020

For example, blend a small team of internal employees and external consultants and let them use digital tools of their choice, see what’s happening and which are the possible security threats. Technical debt is a very common concept in the development teams, but there are other kinds of debt: product, business, and strategic debt.

Technical Advisors 72

Technical Advisors User Testing Technical Review Feedback Software 72

Userpilot

AUGUST 18, 2020

The choice of user retention tools available to SaaS businesses is completely overwhelming. This blog will explain the types of user retention tools so that you can take control. Well, maybe it’s due a revival – this time as an unofficial mantra for the SaaS sector. User retention tools – Analytics.

Analytic Tools 89

Analytic Tools Feedback Software User Testing Data Visualization 89

Alchemer Mobile

APRIL 14, 2020

How do you manage executive expectations, customer expectations, and technical resources? Can you provide any interesting insights on being a female PM? I run the Customer Success team at Apptentive, and I’m gonna be here today just as a moderator for this panel. Christy: All right. I am Christy Culp. ” Right?

Technical Review 246

Technical Review Technical Advisors Customer Experience User Testing 246

Userpilot

DECEMBER 6, 2021

Is your customer success platform up to scratch for 2022? SaaS is evolving and users today expect more value, more quickly, with less effort than ever before. If your customer engagement levels are not where they need to be, maybe it’s time to look at the customer success software you’re using again?

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Data Visualization 98

Intercom, Inc.

MAY 19, 2022

For the last couple of years, the pandemic has forced organizations to adapt and make changes in how they grow, provide support, and retain customers around the world. With the 2022 Customer Service Quality Benchmark Report , we wanted to look deeper than individual metrics. Declan Ivory , VP of Customer Support at Intercom.

Reporting Tools 104

Reporting Tools Data Visualization Feedback Software Customer Feedback 104

Department of Product

MARCH 28, 2022

It is extremely difficult (and probably not advisable) to attempt to stay on top of all trends. It’s impossible for one person to do. And not all trends matter. For product people, we’re mostly interested in trends which impact the 3 core skill areas of product management: Technology Business Design So let’s tackle each of these separately.

Technical Review 52

Technical Review Technical Advisors Reporting Tools Data Visualization 52

Business of Software Conference

JULY 7, 2021

Paul writes: I’ve spent the best part of 30 years thinking about ways to help salespeople to get better, to develop more from their customer base and to have satisfying and enjoyable sales careers. The range of blueprints alone suggests that we should all be cautious about buying into one system or another.

Research Software 69

Research Software Technical Advisors Customer Experience Data Visualization 69

The Product Coalition

OCTOBER 21, 2019

As a project manager at an IT company working with many non-technical startup founders, our clients, I often get to resolve a variety of interesting issues that relate to technology and communication. We didn’t know either peculiarities of its legal regulations, or the local users’ culture and morals. Insight #1.

Technical Review 60

Technical Review Technical Advisors Research Software Agile 60

eG Innovations

JULY 21, 2022

Recently, we hosted a great joint webinar with the team from AVD TechFest to present the results of a survey we conducted jointly to assess real-world Microsoft Azure Virtual Desktop (AVD) usage and industry and customer sentiments towards the AVD technologies. Where can I get technical details of real AVD deployments at scale?

Reporting Tools 52

Reporting Tools Data Visualization Analytic Tools Technical Review 52

eG Innovations

JULY 2, 2021

John Worthington (Director – Customer Success, eG Innovations) and Richard Faulkner (Enterprise Solutions Architect, Conversant Group) presented on the topic: “ End-to-End monitoring for your Citrix infrastructures with a single pane of glass “. The concurrent user model works well for organizations with shift patterns, e.g. call centers.

Analytic Tools 105

Analytic Tools Reporting Tools Data Visualization Customer Experience 105

The Product Coalition

MARCH 21, 2018

A mentor advised me to think about three broad categories?—?the Understand the technical architecture for the product : Get an engineer to sit down with you and explain how the product works under the hood and which major technologies and frameworks have been used. Read recent work / decks : Review all the recent work from the team?—?product

User Testing 60

User Testing Technical Advisors Research Software Feedback Software 60

Userpilot

JANUARY 5, 2022

We work with hundreds of SaaS companies and are willing to share the insights from all those conversations with you. Onboarding software is typically used to educate new users , demonstrate new features to advanced users, or train new hires. Most of the onboarding tools on the market require a minimal amount of code to use.

Analytic Tools 52

Analytic Tools Software Review Data Visualization User Testing 52

Userpilot

APRIL 30, 2021

Rather than hiring a bunch of marketing people in-house and figuring out a process from scratch, it can sometimes be more cost-efficient to hire an agency, plug your business model into their existing systems, and press play. With this strategy, you can pay to place ads for your SaaS on massive platforms that already have millions of users.

Research Software 98

Research Software Marketing Technical Advisors Customer Experience 98

Imaginary Cloud - Design

JANUARY 30, 2020

Namely, its potential to provide companies with actionable insights rather than with abstract raw data. Nevertheless, very little has been written about the user experience and the design aspects involved in this new way of accessing and visualizing data.

Data Visualization 103

Data Visualization Analytic Tools Research Software Feedback Software 103