Customer Satisfaction Data Visualization Differentiation Software Improvement 
Intercom, Inc.
SEPTEMBER 21, 2022
And with that explosion in addressable market came an explosion in customer service requests. Suddenly it became increasingly difficult to manage increasing volumes of customers and hang on to those personal relationships. Poor support tools and tech stacks are slowing teams down. There is a better way.
Mironov Consulting
MAY 2, 2019
When we talk broadly and generically about product management, we assume that all products/services are similar enough that we can apply the same tools, techniques, financial planning models, design approaches, goals and metrics. To share data with partners. To meet customer expectations for consumer-like software usability.
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