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Guide to Choosing the Best Customer Education Platform for SaaS

Userpilot

Self-service , intuitive design, and customization used to be key requirements but today most tools have these, so it’s easy to get lost in the ocean of options. In this article, we’ll look at various customer training tools available on the market. What are the benefits of using customer training software?

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9 Best Onboarding Platforms for SaaS Companies

Userpilot

What are the best onboarding platforms available on the market in 2024? Do you need it to support customer or employee onboarding processes? Known for its code-free onboarding flow creation, Appcues enables personalized in-app experiences focusing on user engagement and retention. This depends on your use case.

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How (Industrial) Hardware Is Different from (B2B) Software

Mironov Consulting

To meet customer expectations for consumer-like software usability. To answer threats from software-only competitors. But product management and development processes that work well for long-lived hardware can handicap software organizations. And applying hardware cost reduction lessons to software is incoherent.