Mind the Product

SEPTEMBER 25, 2017

Five years ago, including embedded analytics in an application was a powerful way for product teams to differentiate their applications, reduce customer churn, and charge more for their products. This growth demonstrates that both users and product teams are realising value from embedded analytics. But what works?

Embedded Analytics 85

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 85

Userpilot

NOVEMBER 30, 2023

To recruit research participants, reach out to your existing users or tap into the pool of participants that your analytics tool may offer. This includes data from your analytics tools (e.g. trends or funnel analysis ), customer feedback, or session recordings. User behavior data analytics in Userpilot.

Product Research 104

Product Research User Testing Research Software Data Visualization 104

Userpilot

JUNE 26, 2023

TL;DR Customer feedback systems are frameworks for collecting, organizing, and analyzing customer feedback for actionable insights. Customer feedback helps SaaS companies personalize the customer experience and identify pain points and needs as well as factors contributing to customer success.

Feedback Software 98

Feedback Software Analytic Tools Research Software Customer Feedback 98

Userpilot

OCTOBER 24, 2023

That said, we’re going to go over what resurrected users are, how you can identify dormant users, as well as explore tactics to improve customer retention. TL;DR Resurrected users are individuals who were previously inactive but are now re-engaged as a result of a targeted retention strategy. Who are resurrected users?

Customer Experience 103

Customer Experience User Testing Customer Feedback Onboarding KPIs 103

Usersnap

APRIL 29, 2023

It helps people find information about cruise lines worldwide, lets them add reviews, and has a forum to share experiences. ” “You’re a product manager for a software company that aggregates weather forecasts and embeds them in OOH advertising screens. You have been collecting feedback on customer satisfaction.

ChatGPT 105

ChatGPT Artificial Inteligence Feedback Software Reporting Tools 105

Usersnap

JANUARY 31, 2019

If you work with a tool which is missing in this list, just send it to us hello@usersnap.com and we will review it. Usersnap {QA & Customer Feedback}. It is an intuitive feedback management tool which encourages customers to submit bug reports and ratings through its outstanding simplicity.

Data Visualization 77

Data Visualization Reporting Tools Analytic Tools Feedback Software 77

Userpilot

JANUARY 20, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. TL;DR Userlane is a good choice for user engagement analysis and it comes with features such as feature tags, event tracking, behavioral analytics, and survey analytics. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Embedded Analytics 52