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Customer education platforms are software specifically designed to make onboarding and continuous user education easy. Benefits of customertraining software: Improved customer experience and customersatisfaction, better onboarding , reduced time to value , increased customer engagement , etc.
If your organization is seeking to improve customersatisfaction, paint the picture of how this effort will increase customer empathy and service quality by unleashing the ideas and skills of the entire company on the key issues of your customers. Supporttraining and onboarding. Conduct persona interviews.
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