Customer Satisfaction Inbound Product Goals Tips 
Gainsight
FEBRUARY 2, 2024
To solve this, companies today are turning to customer success training, guided by the logic that well-versed customers who take full advantage of your product will also be more successful. In short, customer training leads to customer retention. They’re not just creating great users of their software.
Intercom, Inc.
MARCH 29, 2022
We were joined by more than 2,500 customers, partners, and others who wanted to learn more about our product, goals, and the path ahead. So I ended up running a customer success management team, a support team. We had an inbound sales team as well, basically quite a few groups. Customers expect responses fast.
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