Userpilot

JUNE 17, 2022

You’ll be able to provide a more consistent experience, improve customer satisfaction with personalized journeys, and cut costs with more efficient business processes, which means you can scale much faster. You should look at all of your customer onboarding processes to understand what can be automated.

User Testing 52

User Testing Customer Experience Feedback Software Customer Feedback 52

Userpilot

MAY 29, 2023

A customer engagement framework is an approach that SaaS businesses use to engage customers and build stronger relationships with them. Effective customer engagement frameworks can increase trial-to-paid conversion rates, improve customer satisfaction, raise revenue per customer, and yield higher retention rates.

Analytic Tools 70

Analytic Tools Feedback Software User Testing Customer Experience 70

Gainsight

FEBRUARY 2, 2024

To solve this, companies today are turning to customer success training, guided by the logic that well-versed customers who take full advantage of your product will also be more successful. In short, customer training leads to customer retention.

Education 52

Education User Testing Customer Experience Research Software 52

ProductPlan

AUGUST 4, 2022

Product roadmapping frameworks work in a very similar way. There are a few routes you can take to achieve your product goals. Product management begins with a clear understanding of the product’s and the organization’s strategic objectives. Let’s map this out.

Framework 84

Framework Roadmap Feedback Software Customer Feedback 84

The Product HQ

FEBRUARY 1, 2023

Technical program manager (TPM) roles range from mid to senior-level positions that support organizations with their product goals. They bring about happiness and satisfaction through their leadership and guidance, increase customer satisfaction, and monetize successes for the company.

Technical Review 52

Technical Review Reporting Tools Software Review Weak Development Team 52

UX Studio: Product Management

MARCH 19, 2021

Opportunity scoring is a quantitative method that tries to find the relationship between user satisfaction and feature importance by letting customers give scores on feature ideas. Identifies important features that users are unhappy with. Relies a lot on user scoring. Opportunity scoring. Quick and Easy method.

Product Research 109

Product Research User Testing Development Customer Experience 109

Userpilot

OCTOBER 31, 2022

Target user segments. You can utilize feature tagging to tag UI elements and track custom events and even take it a step further by tracking performance toward distinct product goals. The more data, the better your product decisions. So, you’ve got a solid understanding of your users. Growth insights.

Analytic Tools 83

Analytic Tools Feedback Software Onboarding KPIs Data Visualization 83

Userpilot

JANUARY 20, 2024

First of all, I like the ease of creating guides, tool tips and announcements. Secondly, the segmentation, for users and pages, is critical for our platform. In such cases, tools like WalkMe or Appcues, known for their deep customization capabilities, might be a better fit. Userlane boasts of some great reviews on G2.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

JANUARY 20, 2024

First of all, I like the ease of creating guides, tool tips and announcements. Secondly, the segmentation, for users and pages, is critical for our platform. In such cases, tools like WalkMe or Appcues, known for their deep customization capabilities, might be a better fit. Userlane boasts of some great reviews on G2.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

JANUARY 20, 2024

First of all, I like the ease of creating guides, tool tips and announcements. Secondly, the segmentation, for users and pages, is critical for our platform. Userpilot’s event tracking Event tracking is essential for tracking feature usage, progress towards product goals, and extracting actionable insights.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Embedded Analytics 52

Userpilot

JANUARY 20, 2024

First of all, I like the ease of creating guides, tool tips and announcements. Secondly, the segmentation, for users and pages, is critical for our platform. Userpilot’s event tracking Event tracking is essential for tracking feature usage, progress towards product goals, and extracting actionable insights.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Embedded Analytics 52

Userpilot

JANUARY 17, 2024

First of all, I like the ease of creating guides, tool tips and announcements. Secondly, the segmentation, for users and pages, is critical for our platform. Userpilot’s event tracking Event tracking is essential for tracking feature usage, progress towards product goals, and extracting actionable insights.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

MAY 20, 2024

Powerful Feedback Options : Create and publish a Net Promoter Score (NPS) survey in seconds and measure your customer satisfaction and sentiments about your product. Easy Onboarding : Use checklists to simplify the onboarding journey for your customers and keep them engaged.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Research Software 52

Userpilot

MAY 12, 2024

Lou Assist for self-service support Self-service support is incredibly helpful for improving customer satisfaction while reducing the ticket volume for the representatives on your team. You’ll be able to select from various analytics widgets that track product goals, feature adoption, guide views, time-on-app, and other core metrics.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Intercom, Inc.

MARCH 29, 2022

We were joined by more than 2,500 customers, partners, and others who wanted to learn more about our product, goals, and the path ahead. We’ve been able to use Intercom to address the customer base, the questions we’re getting from them, at scale. Faster customer answers, higher customer satisfaction.

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118