Userpilot

DECEMBER 15, 2023

Looking for a good SaaS reporting tool and wondering which one of Pendo, Appcues, and UserGuiding is the best option for your SaaS company? There are plenty of tools for SaaS reporting on review sites, but they don’t make the choice any easier. There is a better tool for your SaaS than Pendo!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

NOVEMBER 26, 2023

Looking for a good SaaS reporting tool and wondering which one of Pendo, UserGuiding, and Product Fruits is the best option for your SaaS company? There are plenty of tools for SaaS reporting on review sites, but they don’t make the choice any easier. There is a better tool for your SaaS than Pendo!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

FEBRUARY 26, 2024

Looking for an effective proactive customer service tool and wondering if UserIQ is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether UserIQ is the ideal choice for your proactive customer service needs. Let’s get started!

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Userpilot

OCTOBER 30, 2023

Looking for a good SaaS reporting tool and wondering which one of Heap, Pendo, and Baremetrics is the best option for your SaaS company? There are plenty of tools for SaaS reporting on review sites, but they don’t make the choice any easier. There is a better tool for your SaaS than Heap! Let’s dive in!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

NOVEMBER 28, 2023

Looking for a good SaaS reporting tool and wondering which one of Appcues, Product Fruits, and Baremetrics is the best option for your SaaS company? There are plenty of tools for SaaS reporting on review sites, but they don’t make the choice any easier. There is a better tool for your SaaS than Appcues!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

JULY 21, 2022

The SaaS market is competitive, and it’s not enough to have a good product. Many brands have great products but what makes you stand out from the competition is customer experience (CX). But this is where customer experience automation (CXA) comes in. What is customer experience (CX) in SaaS? Keep reading!

Feedback Software 89

Feedback Software Reporting Tools Customer Experience Data Visualization 89

Userpilot

NOVEMBER 27, 2023

Looking for a good SaaS reporting tool and wondering which one of Heap, Amplitude, and Mixpanel is the best option for your SaaS company? There are plenty of tools for SaaS reporting on review sites, but they don’t make the choice any easier. There is a better tool for your SaaS than Heap!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

DECEMBER 12, 2023

Looking for a good proactive customer service tool and wondering which one of Pendo, Appcues, and UserGuiding is the best option for your SaaS company? There are plenty of tools for proactive customer service on review sites, but they don’t make the choice any easier. Let’s compare them!

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Userpilot

FEBRUARY 26, 2024

Looking for an effective proactive customer service tool and wondering if HelpHero is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether HelpHero is the ideal choice for your proactive customer service needs. Let’s get started!

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Userpilot

AUGUST 31, 2023

Heap and Google Analytics are popular product analytics tools that help businesses pursue product growth with data-driven insights. In this article, we’ll go through the main differences between both tools to help you understand which one is better for you. On G2, Heap and Google Analytics have ratings of 4.3

Data Visualization 90

Data Visualization Analytic Tools Feedback Software Reporting Tools 90

freshtrax

MARCH 25, 2024

Retail Tech Revolutionizing the Retail Industry In recent years, rapidly evolving digital technologies have revolutionized the retail industry. This has enabled retailers to gain a new competitive advantage by improving the customer experience and increasing operational efficiency. retailers and explores their effectiveness.

Technical Review 59

Technical Review Reporting Tools Customer Experience User Testing 59

Userpilot

NOVEMBER 19, 2023

Looking for an effective self service support tool and wondering if Intercom is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Intercom is the ideal choice for your self service support needs. Looking for a Better Alternative for Self Service Support?

Embedded Analytics 52

Embedded Analytics Data Visualization Reporting Tools Analytic Tools 52

Userpilot

MAY 13, 2024

Customer feedback surveys serve as invaluable tools for gathering actionable insights directly from your audience. However, it’s important to know when and how to trigger the forms to gather user feedback , for increased response rate and data credibility. Types of surveys include: Customer Satisfaction Score (CSAT).

Customer Feedback 100

Customer Feedback User Testing Feedback Software Product Research 100

Userpilot

JULY 11, 2022

What are the golden rules of great customer service and why should you utilize them? The reputation of your company depends on the quality of service you provide to your customers. It doesn’t matter how great your product is, if your customer support is bad, your customers will leave!

Reporting Tools 97

Reporting Tools Feedback Software Customer Experience User Testing 97

Userpilot

MARCH 12, 2024

Tracking the right company activity metrics can help you measure and optimize your company’s performance, driving product growth. It can also help you pinpoint areas where your products or services fall short so that you can adjust and improve the health of your business. Book a demo to learn more.

Onboarding KPIs 99

Onboarding KPIs Data Visualization Analytic Tools Customer Satisfaction 99

Userpilot

NOVEMBER 24, 2022

Have you ever wondered why SaaS companies are spending so much on self-service solutions and customer education programs? Well, enabling customer success is just about one of the highest ROI activities you can do. Customer education is the discipline of teaching customers how to use and get value from your product.

Feedback Software 94

Feedback Software Analytic Tools Reporting Tools Data Visualization 94

UX Planet

JANUARY 18, 2024

UX research is an integral component in creating user-centric products. Conducted by agencies or in-house teams, it involves understanding user behaviors, needs, and motivations through various methods like interviews, surveys, and usability testing. What is UX Research in Design? Why Is UX Research Important?

Data Visualization 81

Data Visualization User Testing Research Software Product Research 81

Userpilot

NOVEMBER 24, 2023

Curious about how you can use UserIQ to grow your product ? We answer these questions in this article and dive deep into the use cases and features that UserIQ offers, its pros and cons along with its pricing. We also explore an alternative tool that might interest you. There is a better tool for your SaaS than UserIQ!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

NOVEMBER 24, 2023

Curious about how you can use Intercom to grow your product ? We answer these questions in this article and dive deep into the use cases and features that Intercom offers, its pros and cons along with its pricing. We also explore an alternative tool that might interest you. There is a better tool for your SaaS than Intercom!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

OCTOBER 27, 2022

Looking for the best customer feedback tool for your SaaS company? There are plenty of solutions for customer feedback on review sites, but they don’t make the choice any easier. Customer feedback is any information provided by customers about their experience with a product or service.

Feedback Software 52

Feedback Software Analytic Tools Data Visualization Research Software 52

Userpilot

OCTOBER 27, 2022

Looking for the best customer experience management tool for your SaaS company? There are plenty of solutions for customer experience management on review sites, but they don’t make the choice any easier. This tool can help you track in-app interactions and collect user data so you can act on it.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Research Software 52

Userpilot

AUGUST 31, 2023

Heap and Google Analytics are popular product analytics tools that help businesses pursue product growth with data-driven insights. In this article, we'll go through the main differences between both tools to help you understand which one is better for you. On G2, Heap and Google Analytics have ratings of 4.3

Data Visualization 59

Data Visualization Analytic Tools Feedback Software Reporting Tools 59

Userpilot

NOVEMBER 3, 2022

For SaaS companies, providing exceptional customer service can be a key differentiator from their competitors who offer similar products and prices. But how do you provide top-notch customer service? These metrics may also be referred to as one-call resolution or, more rarely, right first time (RFT).

Feedback Software 88

Feedback Software Research Software Reporting Tools User Testing 88

Userpilot

JUNE 16, 2021

Creating the perfect SaaS product is useless if no one uses it. This is why product teams strive to find the right user adoption strategy. User adoption tools make your job a lot easier, but the sheer number of user adoption tools available in the market can be quite overwhelming. Table of Contents.

Reporting Tools 52

Reporting Tools Data Visualization Customer Experience User Testing 52

Userpilot

MARCH 4, 2021

Are you looking for customer feedback software for your SaaS business? We’ve compiled this list of the best customer feedback tools and sorted them by the key business criteria you’ll need to consider when making your decision. What is Customer Feedback Software? What is customer feedback software?

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

Userpilot

OCTOBER 15, 2023

TL;DR A SaaS conversion rate refers to the percentage of visitors who take a desired action on the website or in-app. For SaaS, the desired action is when a trial user goes to become a paid customer. Analysis trends in behavior analysis to understand what brings value to users so you attract the right customer fit.

Analytic Tools 97

Analytic Tools Data Visualization Onboarding KPIs Reporting Tools 97

Userpilot

SEPTEMBER 28, 2022

Are you tracking product management metrics to evaluate your product and monitor its progress? SaaS products are becoming increasingly data-driven which makes it critical to evaluate product growth using the right metrics. In this article, we’ll discuss 10 product management metrics that you can’t do without.

Onboarding KPIs 78

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 78

Userpilot

OCTOBER 4, 2022

UX KPIs, or user experience key performance indicators, are essential numerical data points that are used to track, measure, and compare the experience users have with your SaaS product. User experience (UX) involves all aspects of user interactions with your product. What are user experience (UX) KPIs?

Analytic Tools 102

Analytic Tools Research Software Feedback Software Data Visualization 102

Userpilot

NOVEMBER 19, 2023

Looking for an effective customer experience tool and wondering if Intercom is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Intercom is the ideal choice for your customer experience needs. Intercom is a customer service platform.

Data Visualization 52

Data Visualization Embedded Analytics Analytic Tools Customer Experience 52

Userpilot

NOVEMBER 26, 2023

Looking for a good user engagement tool and wondering which one of Pendo, UserGuiding, and Product Fruits is the best option for your SaaS company? There are plenty of tools for user engagement on review sites, but they don’t make the choice any easier. There is a better tool for your SaaS than Pendo!

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Embedded Analytics 52

Userpilot

DECEMBER 10, 2023

Looking for a good customer experience tool and wondering which one of Pendo, Appcues, and UserGuiding is the best option for your SaaS company? There are plenty of tools for customer experience on review sites, but they don’t make the choice any easier. Let’s compare them! Let’s dive in!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Customer Experience 52

Userpilot

NOVEMBER 16, 2023

Looking for an effective in-app messaging tool and wondering if Intercom is the best option for your SaaS company? We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Intercom is a customer service platform. Let’s get started!

Analytic Tools 52

Analytic Tools Feedback Software Embedded Analytics Data Visualization 52

Userpilot

NOVEMBER 20, 2023

Looking for an effective product experience tool and wondering if Intercom is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Intercom is the ideal choice for your product experience needs. Looking for a Better Alternative for Product Experience?

Analytic Tools 52

Analytic Tools Onboarding KPIs Data Visualization Feedback Software 52

Userpilot

DECEMBER 15, 2023

Looking for a good user engagement tool and wondering which one of Pendo, Appcues, and UserGuiding is the best option for your SaaS company? There are plenty of tools for user engagement on review sites, but they don’t make the choice any easier. There is a better tool for your SaaS than Pendo!

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software User Testing 52

Userpilot

MARCH 1, 2023

Is Pendo or Whatfix the best tool for customer feedback? And is there an alternative in-app feedback software that delivers the best value for money? With so many user feedback tools available on the market today, it can be challenging to pick the right one for your needs. Let’s get started!

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

OCTOBER 30, 2023

Looking for a good in-app messaging tool and wondering which one of Appcues, Chameleon, and UserGuiding is the best option for your SaaS company? There are plenty of tools for in-app messaging on review sites, but they don’t make the choice any easier. Chameleon is a product adoption platform. Let’s dive in!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Messaging 52

Userpilot

SEPTEMBER 15, 2023

What is concept testing and how can it help accelerate your product-led growth ? Concept testing helps to build customer relationships, understand customer needs , and gather market research data to drive decision-making. To ensure they’re suitable, you can ask users for feedback on new website designs before they launch.

User Testing 97

User Testing Feedback Software Product Research Analytic Tools 97