Mind the Product

SEPTEMBER 22, 2017

Of course, there are a wide range of tools available for mapping and understanding systems, and its important to think of these as sense-making tools. This might affect how much data you reveal via dashboards or analytics, or how you allow your users to interact with each other in your product.

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Gainsight

APRIL 2, 2021

Part of that change was uniting silos with disparate data sources inside the company. And there was more information and data beyond that of the customer that their business analysts needed to consolidate. And there was more information and data beyond that of the customer that their business analysts needed to consolidate.

Data Visualization 52

Data Visualization Customer Feedback Feedback Software Customer Experience 52

Gainsight

MAY 13, 2020

Ashvin dived in on how he is using Gainsight to identify the best swarm strategy including applying our COVID-19 workflows to segment customers based on their level of impact to drive better predictability to prevent churn. They combine these insights with the Gainsight PX retention report to truly measure if customers are addicted.

Data Visualization 59

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Userzoom

DECEMBER 17, 2019

Armed with the proper tools, guidance and methods of communication, you should be able to convince anyone within your organisation about the value of user research and the positive impact it will have on the bottom line – without resorting to cattle-prods, lies or locking yourself in the stationery cupboard and having a very loud cry. .

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Userpilot

JULY 14, 2023

What is a product analytics framework and why is it important? We also look at: Different types of analyses to include in your framework How to develop a product analytics framework And, the best product analytics tools. Solid product analytics tools include Amplitude , Google Analytics 4 (GA4) , and Hotjar.

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Userpilot

DECEMBER 10, 2023

Looking for a good churn analytics tool and wondering which one of Heap, Amplitude, and Mixpanel is the best option for your SaaS company? There are plenty of tools for churn analytics on review sites, but they don’t make the choice any easier. There is a better tool for your SaaS than Heap!

Data Visualization 52

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Userpilot

JULY 12, 2021

Data is the engine for SaaS, but without data analytics tools , your SaaS team will not be able to make sense of the data. The right set of SaaS analytics tools can help you generate actionable insights that fuel strategic decisions. But how do you ensure you’re picking the right tools?

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Analytic Tools Data Visualization Research Software Feedback Software 98

ProductPlan

MARCH 11, 2022

This article discusses the importance of defining the skills, tool familiarity, and product knowledge required, as well as some strategic questions to ensure you’re hiring the right person for your team. Assembling, analyzing, and synthesizing data for the product team, with an eye towards automation and dashboarding.

Data Visualization 52

Data Visualization Reporting Tools Feedback Software Weak Development Team 52

UX Studio

MARCH 11, 2024

With over 17 years of experience as a designer, he primarily assists others in their career growth by providing thoughtful, concise tips and tricks, whether related to tools or any form of communication. When I got into design, it was very much for the visual aspect of it. Dan is an active member on LinkedIn with over 30k followers.

User Testing 66

User Testing Feedback Software Research Software Data Visualization 66

Userpilot

MARCH 21, 2023

Is Mixpanel pricing competitive enough to make it a viable analytics tool for SaaS companies? TL;DR Mixpanel is a product analytics tool that allows product managers easily analyze how people engage with their digital products. It offers a wide range of analytics features. Mixpanel dashboard.

Data Visualization 87

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Userpilot

AUGUST 17, 2021

Wondering how you can boost your product growth with user analytics for SaaS? User analytics tools provide valuable insights into user behavior, i.e., what users do inside your product and why they do it. User analytics focuses on user behavior inside your product or your website.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software User Testing 98

Userpilot

MARCH 29, 2023

Choosing the right tools for your business and assessing if it delivers value for your money is essential for optimizing product growth. We’ll also explore alternative product analytics tools that may comply with your needs better. The Growth plan includes advanced behavioral analytics, actionable analytics, etc.,

Data Visualization 87

Data Visualization Analytic Tools Feedback Software Reporting Tools 87

Business of Software Conference

JUNE 5, 2019

In this talk, Carl talks about how PrecisionLender use AI to offer a valuable service to their customers, and what he sees as the future of AI. And he really thought that if he did this, he really saw computers as not the tool they were at the time. At the time computers were only owned by the largest corporations and governments.

Feedback Software 40

Feedback Software Research Software Reporting Tools Data Visualization 40

Userpilot

JUNE 23, 2021

To say that behavioral analytics is a powerful tool in product growth is somewhat of an understatement. And that’s because one of the secrets to building successful products is following the data. And that’s because one of the secrets to building successful products is following the data. What is behavioral analytics?

Analytic Tools 52

Analytic Tools Data Visualization Reporting Tools Onboarding KPIs 52

eG Innovations

JUNE 18, 2021

When we hear the term ‘embedded analytics’, most people think of business intelligence. The concept of embedded analytics refers to the integration of analytic content and capabilities within a business process application. Embedded Analytics, An EMA White Paper. More Shoes for the Cobbler’s Children.

Data Visualization 59

Data Visualization Analytic Tools Reporting Tools Feedback Software 59

Intercom, Inc.

DECEMBER 12, 2018

The “shiny penny” approach (focus all your attention on the hottest tools in the market) or “head in the sand” approach (fall victim to analysis paralysis and avoid choosing any tools) are no longer viable. But here’s the thing: a tool is not a strategy. The anatomy of a marketing tech stack [with recommended tools].

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Analytic Tools Research Software Feedback Software Reporting Tools 223

Userpilot

JUNE 28, 2021

The answer you’re looking for lies in behavioral analytics, or more specifically, user behavior analytics. Behavioral analytics analyzes the data collected from your users to tell you what they are doing inside your product and why they are doing it. Behavioral analytics can turn a good product into a great one.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Onboarding KPIs 52

Gainsight

FEBRUARY 13, 2023

This article was originally published in TechHQ in two parts: Data insights drive Zoom innovation and Zoom—the next generation. We can’t do anything about those headwinds themselves, but we’re in the position to be able to govern our own response to them.

Customer Feedback 52

Customer Feedback Data Visualization Customer Experience Strategy 52

Gainsight

AUGUST 14, 2021

What governance should we put in place when multiple teams want to use them? In part one of a three-part blog series, we walk you through the first secret to unlocking governance around your in-product user guide experience: people. The easiest way is to use an in-product analytics tool, such as Gainsight PX.

Customer Experience 52

Customer Experience Government Data Visualization Customer Feedback 52

Userpilot

MARCH 15, 2021

In this article, we’ve compiled all the best tools you need to boost customer engagement and categorized them according to the user behavior metrics outlined in the AARRR framework. To harness the incredible value of product-led growth, you need to have the right engagement tools. “Your customers aren’t in it to be engaged.

Analytic Tools 81

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 81

Intercom, Inc.

JANUARY 20, 2022

After all, almost any product or service can be replicated by a competitor. What we did was, for us, massively insightful, maybe more insightful than we ever realized going into it. I think the two-way vulnerability and the transparency led to a symbiotic positivity and better ways of working.

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Feedback Software Reporting Tools Product Research Data Visualization 249

Userpilot

FEBRUARY 21, 2024

In SaaS, the top data analytics trends can either be a revolution or just fluff. So what are the trends in the data analytics landscape that are actually important for product management ?

Data Visualization 78

Data Visualization Analytic Tools Research Software Artificial Inteligence 78

Business of Software Conference

DECEMBER 11, 2019

It totally makes sense to have predictable deadlines, predictable deliverables to make sure that you’re going to land that contract. I went ahead and pull the dashboard. Look at what the data says. My product involves medical records and is governed by HIPAA. Because they don’t have the right roles.

Agile 61

Agile Weak Development Team Feedback Software Reporting Tools 61

The Product Coalition

SEPTEMBER 20, 2020

The cadence of this event depends on the Sprint length of your Scrum Teams, which is influenced, for example, by your product, your market, governance requirements, if the Scrum Teams’ Sprints are aligned, or whether they are practicing continuous delivery anyway. After all, a Daily Scrum belongs to the Development Team.

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Data Visualization Technical Review Reporting Tools Software Review 111

Indicative

NOVEMBER 11, 2020

Experts predict the Customer Analytics market will top $24 billion by 2025. That growth is driven by a common difficulty facing many of today’s businesses—mountains of data and no way for non-technical people to make sense of it. That’s where Customer Analytics comes in. Common Customer Analytics Features.

Data Visualization 135

Data Visualization Analytic Tools User Testing Reporting Tools 135

Intercom, Inc.

SEPTEMBER 20, 2018

It wasn’t its own specific position. I actually had a marketing role where I helped build out lead scoring and lead nurturing processes before there were many automation tools for these jobs. I would run around trying to get forecasts from everybody, even though it wasn’t my primary position. One revenue plan.

Marketing 99

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