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14 Best User Tracking Tools For SaaS in 2024

Userpilot

When it comes to boosting your product growth, user tracking tools can make your life a lot easier. But how do you know you’re picking the right tools? In this article, we share key insights on user tracking tools based on their use cases, which will hopefully help you make up your mind. What is user tracking?

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Customer Support Tools Breakdown in 2023: Which One Fits Your SaaS Tool Stack?

Usersnap

When choosing an appropriate customer support tool, you want to make sure that it ticks all the boxes your team requires. Each method requires different tools to achieve the desired outcome. To be successful, you need to equip your support staff with the right customer support tools to deliver superior customer service.

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Assembly required – 45 sales tools to build the ultimate tech stack

Intercom, Inc.

But figuring out which sales tools you should buy and invest in – let alone what each tool even does – can be a daunting task. This is especially true when you consider the seemingly endless list of sales tools to choose from. Before we begin: how to choose your sales tools. Better tools, not more tools.

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15 Best HubSpot Integrations to Drive SaaS Business Growth

Userpilot

Are you looking for the best HubSpot integrations to access a broader set of solutions? HubSpot offers customer relationship management (CRM) software solutions for businesses. The platform allows integrations with multiple software platforms. This means you can send and receive data to/from HubSpot.

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First-Party Analytics: How to Collect and Interpret Data for Actionable Insights

Userpilot

While first-party data is usually collected automatically by your platform or initiated by your brand through surveys, zero-party data comes from the user’s initiative. Adding passive surveys inside your app such as feature requests and bug reports to improve your product. What is first-party data?

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Closed-Loop Analytics for SaaS: How to Bridge the Data Gap

Userpilot

Marketing teams may look at Google Analytics while your sales team will likely check their CRM platform. Closed-loop analytics data help you align your platform’s messaging and marketing campaigns with the customers you reach out to or traffic that comes into your website. Userpilot ’s in-app analytics dashboard.

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Intercom NPS: How To Create an NPS Survey With Intercom [+Better Alternatives for SaaS]

Userpilot

It measures how likely your users are to recommend your product or service to a friend on a 0-10 scale. Unhappy customers are unlikely to recommend your product or service to others. The support team could really use a smart solution like Intercom to respond to users asking for help quickly and efficiently.