Mironov Consulting

OCTOBER 19, 2022

Product management doesn’t run Engineering; Engineering runs Engineering. And at least in public, Engineering and Product leadership need to be shoulder-to-shoulder , actively supporting each other at every turn. But there are some engineering team configurations that I see as problematic.  So

Weak Development Team 129

Weak Development Team Software Review Systems Review Technical Review 129

Amplitude

JANUARY 27, 2021

In many tech companies, internal business metrics, as well customer behavior and usage analytics, are discussed and poured over daily. All teams look at their own version of quantitative data—new sales, leads, net retention, crash burn, uptime, active users—but not all teams actively pair this data with qualitative feedback from customers.

User Testing 90

User Testing Customer Feedback Customer Experience Data Visualization 90

Mironov Consulting

SEPTEMBER 22, 2020

Engineering and Product are written off as intellectual time-wasters. We spin up outbound marketing/support efforts too early. Support needs installation guides, training sessions, FAQs, bug reporting categories. Engineering concept validation” ( NON-REVENUE ). Can we find actionable signals in the data?

Technical Advisors 142

Technical Advisors User Testing Weak Development Team Customer Experience 142