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Lessons from GitLab: Implementing Customer Success Operations At Scale

Gainsight

GitLab is an open-source, code-collaboration platform for git repository management, code reviews, issue tracking, wikis, and continuous deployment tools, enabling users to create, review, and deploy codes. I transitioned to a software company focused on financial planning. Operational reporting. Systems enablement.

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Scaled Agile – Why? When? How?

Modus Create

We’ll discuss what’s necessary to accomplish when you’re planning to transition to Scaled Agile, including the differences in frameworks, tools, and training options that are critical to success. As your Scaled Agile practices mature, you may implement tools which help you visualize these dependencies during quarterly planning sessions.

Agile 134
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What to Measure for Product-Led Growth

Gainsight

Without the right data and cross-functional agreement on key performance indicators (KPIs), you risk spending your resources in the wrong place and missing the opportunity to capture and quantify your product-led efforts. Want to learn what data to start keeping track of for PLG?

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The Ultimate List of Product Experience Resources for 2022

Gainsight

You will learn everything from utilizing product analytics and product adoption strategies to career advice for Product Management professionals. . Creating a Product Roadmap? How To Improve Your Feature Prioritization Process With Data You Already Have. Product Led Success: The Professional’s Handbook – An Introduction Blog.

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Friday Tracks and Takeaways When Lightning Strikes

Gainsight

The results are increased engagement, increased productivity, and better solutions. You really don’t need to do hundreds of interviews to find data points that you can start to take action on. There will be NLP analysis of conversational data for more robust customer sentiment. This session was led by Violaine Yziquel, Sr.

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Three Superpowers of a Product Manager

Mind the Product

While there are a large number of tools which claim to help you to create value, for me, quite frankly, it boils down to only a few secret weapons which do not (most of the time) involve buying fancy software or subscribing to the latest project management doodads. Templates to Report Issues. Write a Handbook.

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The Perfect World and the Real World of Product Research

The Product Coalition

In the perfect world, there is time not just to talk to people but to observe them, immerse in their lives, and co-design solutions with them. However, when you only have days or weeks to gather actionable insights, you cannot boil the ocean with in-depth or extensive research methods. The perfect world does not exist, though.