Userpilot

FEBRUARY 26, 2023

Looking to use Mixpanel Analytics for collecting product growth insights ? Mixpanel Analytics helps you collect and analyze data to gain valuable insights into your product’s growth. Mixpanel has become a popular choice among SaaS companies with its advanced analytics and intuitive interface.

Data Visualization 95

Data Visualization Analytic Tools Feedback Software Software Review 95

Userpilot

JULY 18, 2023

It takes a fair bit of effort and time to keep up with the constant innovation in the product management software space. The tools are constantly evolving and changing their pricing plans, so it may be difficult to ensure that your product team is using the right tools and getting the best value for the money.

Analytic Tools 94

Analytic Tools Feedback Software Research Software Reporting Tools 94

Userpilot

MARCH 7, 2024

Funnel reports are a popular analytics tool used to optimize customer journeys and user flows. Our guide explains how to build and analyze funnel reports for actionable insights. To create funnel reports in Userpilot , you first need to define the conversion events. Let’s get to it! Book the demo!

Data Visualization 96

Data Visualization Reporting Tools Analytic Tools Customer Experience 96

Userpilot

MAY 7, 2024

Frustrated trying to design interactive software walkthroughs that drive activation? TL;DR A software walkthrough is the process of guiding users through the main features and processes of a software product. Dig into user behavior data to identify core features. It’s a common experience. Rocketbots welcome screen.

Feedback Software 60

Feedback Software Analytic Tools Reporting Tools Customer Communications 60

Userpilot

FEBRUARY 21, 2023

If you've searched for this comparison, you're probably looking for a tool that will help you gain actionable insights to drive your product growth. Whether looking for an alternative to your existing tool or setting up product analytics at your organization, we're here to help. Heap vs Pendo?

Data Visualization 97

Data Visualization Analytic Tools Feedback Software Reporting Tools 97

Userpilot

FEBRUARY 24, 2023

Are you wondering if Appcues offers the right analytics functionality for your product? We’re having a closer look at the key Appcues analytics features, discussing their pros and cons, and checking out a few user reviews. The NPS dashboard in Userpilot is more detailed. What can you do with Appcues analytics?

Data Visualization 94

Data Visualization Analytic Tools Onboarding KPIs Software Review 94

Userpilot

DECEMBER 5, 2023

Mixpanel Funnels lets you use product analytics to measure how user flows lead to different actions being performed in a particular series. This guide will walk you through what Mixpanel Funnels is, which settings you can adjust for each funnel report, and show you a few key use cases. Get your free Userpilot demo today!

Data Visualization 94

Data Visualization Reporting Tools Analytic Tools Customer Feedback 94

Userpilot

FEBRUARY 9, 2023

Looking to use predictive customer analytics to drive growth and gain a competitive advantage for your business? Predictive customer analytics can help you engage customers and generate more revenue with accurate predictions. What is predictive customer analytics? Let's start!

Data Visualization 95

Data Visualization Analytic Tools Customer Feedback Customer Experience 95

Userpilot

MARCH 9, 2023

After all, you’re getting access to a user onboarding tool with a reputation for quality analytics without having to spend a cent. That’s exactly what we explore in our review. We also have a look at a couple of alternative tools that might give product managers more bang for their buck.

Data Visualization 95

Data Visualization Software Review Analytic Tools Feedback Software 95

Userpilot

DECEMBER 15, 2022

What is the best software localization tool available at the moment? The article explores what product managers need to consider when choosing the localization tool for their SaaS product. Software localization adapts your products so that it feels natural to users who speak a different language. Are you ready to dive in?

Research Software 96

Research Software Analytic Tools Feedback Software Reporting Tools 96

Userpilot

MARCH 25, 2024

Behavior Flow analysis was one of the key reports in General Analytics. Since then, that version of Google Analytics has been phased out and replaced with Google Analytics 4. In the article, we show you how to replicate the behavior flow report in GA4. Path exploration is one of many reports available in GA4.

Data Visualization 85

Data Visualization Analytic Tools Feedback Software Reporting Tools 85

Userpilot

OCTOBER 27, 2023

What are Mixpanel cohorts and how to use them to gather actionable insights? We also look at the pros and cons of using Mixpanel cohort reports and the reasons you may want to consider an alternative product analytics tool for this job! The easiest way to create a cohort in Mixpanel is through the retention report.

Data Visualization 97

Data Visualization Technical Review Analytic Tools Software Review 97

Userpilot

DECEMBER 22, 2022

What would your retention game be like if you could predict churn before it happens? This article dives deep into churn prediction for SaaS, showing you the strategies that work and how to implement them. Poor customer service. Track customer behavior in-app to gain insights into user attrition trends.

Data Visualization 94

Data Visualization Analytic Tools Feedback Software User Testing 94

Intercom, Inc.

JUNE 13, 2022

Last month we turned our attention to data – unleashing new features that help you improve how you collect, access, and use first-party data to influence your product and scale your business. Surveys: Now even more insightful and engaging. Gain deeper insights with advanced reporting for Surveys.

Data Visualization 197

Data Visualization Product Research Reporting Tools Feedback Software 197

Userpilot

APRIL 19, 2024

TL;DR Net Promoter Score (NPS) is a simple but powerful metric used to predict customer loyalty , satisfaction, and likelihood of recommending a company’s product or service, which is critical for business growth, especially in the SaaS industry. Get a Userpilot demo now to create your own NPS dashboard.

Data Visualization 52

Data Visualization Customer Feedback User Testing Feedback Software 52

Userpilot

APRIL 22, 2024

Product feature analysis is a powerful tool in the SaaS product manager’s arsenal. The insights from feature analysis help you: Identify feature opportunities. Review feature usage data. Extract feature development insights. Based on these insights, you can refine your products to stay competitive.

Data Visualization 94

Data Visualization Analytic Tools Feedback Software Weak Development Team 94

Userpilot

JANUARY 12, 2023

There are different user behavior analytics use cases you can implement when conducting user behavior analytics. First, the use cases we’ve put together for this article present different angles of how to act on behavioral data at different stages of the customer journey. What is user behavior analytics?

Analytic Tools 97

Analytic Tools Data Visualization Feedback Software Customer Feedback 97

Userpilot

FEBRUARY 14, 2024

In the article, we look at 12 solid contenders for this title, covering a few most common use cases: In-app user engagement Sales funnel management Customer support Analytics and reporting Marketing Collaboration and project management Let's dive right in! Book the demo to find out more!

Data Visualization 101

Data Visualization Analytic Tools Reporting Tools Feedback Software 101

Userpilot

MARCH 14, 2024

If you’re getting started with product analytics and want to better understand your users and how they reach conversion, then Amplitude Pathfinder is one of the most commonly recommended tools. Cons : There is a high learning curve and limited data on drop-off paths and individual user levels.

Data Visualization 98

Data Visualization Analytic Tools Reporting Tools Customer Experience 98

Userpilot

APRIL 9, 2024

They also offer feedback features and analytics to support data-driven decision-making. Renowned for its robust analytics and mobile app support, Pendo provides interactive in-app guides and retroactive analytics, positioning itself as a top choice for enterprises looking for comprehensive mobile onboarding solutions.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

Userpilot

JANUARY 9, 2024

But the question is, how do you conduct a UX audit, what quantitative data should you look at, and what does a good UX design even look like? TL;DR A UX audit is a data-driven assessment of your website or product’s performance in terms of user experience. Review and analyze to identify improvement opportunities.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Research Software 98

Userpilot

MAY 3, 2023

Intercom surveys were introduced about a year ago to help product and support managers capture customer feedback insights. A multi-faceted tool, Intercom hopes its latest addition will help product managers better collect customer feedback and capture customer insights that drive results. How they work. What is Intercom?

Data Visualization 84

Data Visualization Product Research Software Review Feedback Software 84

Userpilot

OCTOBER 20, 2023

Sentiment analysis makes it possible to compare your product to competitors, evaluate the impact of your product/marketing efforts, and gather actionable growth insights. You can collect feedback for analysis through in-app surveys, online reviews, social media mentions, and customer interviews. What is sentiment analysis?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Customer Satisfaction 52

Userpilot

APRIL 22, 2024

17 customer success best practices you can apply in any SaaS include: Tailoring the onboarding experience using customer data to increase retention and success. Using targeted in-app messages to guide users through key features effectively. Encouraging referrals and reviews to expand word-of-mouth. Book a demo to give it a try.

Analytic Tools 79

Analytic Tools Feedback Software Research Software Customer Experience 79

Userpilot

MARCH 25, 2024

We also show you a few good product tour software tools. Use product tours to remove friction in the user journey discovered through product analytics. SaaS companies that successfully use product tours for user onboarding include Groupize , Userpilot, Attention Insight , Google Analytics, and Loom.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

MAY 5, 2022

Churn analytics helps you detect your product friction points and understand why users stop using the tool. After reading this blog post, you’ll learn: how to calculate customer churn, what metrics to track, what tools to use to understand the reasons behind churn, and how to act on the collected churn data.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Customer Feedback 98

Usersnap

SEPTEMBER 1, 2022

One of the best ways to drive better customer experience than using sentiment analysis tools. Below, we describe what an online sentiment analysis tool is and how businesses can benefit from using them. Tools like this can also help if you struggle to find how to respond to positive reviews effectively.

Data Visualization 98

Data Visualization Feedback Software Analytic Tools Research Software 98

Mixpanel

APRIL 18, 2024

Further, most B2B tools are productivity-boosting tools, which means when you do launch a new feature, you don’t always want to try to drive adoption with what could be noisy in-product messaging or tours. Your goal for now is just to monitor your core user metrics in product analytics and make sure you haven’t broken anything.

Data Visualization 101

Data Visualization B2B User Testing Customer Feedback 101

Userpilot

JANUARY 17, 2022

Looking for the best NPS surveys software to help you understand customer sentiment and improve customer loyalty with just one simple survey? Every business has its own unique needs and goals when it comes to collecting user satisfaction data. Build in-app NPS surveys with no code. You’re in the right place.

Feedback Software 97

Feedback Software Analytic Tools Data Visualization Software Review 97

Userpilot

APRIL 6, 2023

A powerful AI tool can be the perfect companion to your customer success platform. However, AI tools also come with their own caveats. In this article, we will explore: How to leverage AI tools for customer success and retention. Best AI tools for customer success managers (CSMs).

Data Visualization 96

Data Visualization Analytic Tools Research Software Customer Experience 96

Userpilot

SEPTEMBER 21, 2022

How can you use knowledge base tools to guide your customers and remove their frustrations while using your product? An in-app knowledge base enables you to take advantage of the self-serve support model for effective customer service delivery. There are numerous knowledge base tools in the market. Let’s dig in!

Analytic Tools 95

Analytic Tools Feedback Software Reporting Tools Data Visualization 95

Userpilot

MAY 3, 2023

Thanks to the template library, they are easy to create but not so easy to customize without coding. Pendo analytics enables you to track user engagement with onboarding guides as well as their impact on the product and business goals. Visitor and account data, like demographics. Mobile-specific data, like app or OS version.

Onboarding KPIs 97

Onboarding KPIs Software Review Analytic Tools Data Visualization 97

Userpilot

FEBRUARY 10, 2023

How can customer intelligence analytics help boost product growth ? The four main types of customer intelligence data. Three steps to automate your customer intelligence analytics. Seven ways to act on intelligence data to improve your product experience. It enables businesses to make data-driven decisions.

Data Visualization 96

Data Visualization Analytic Tools Feedback Software Customer Feedback 96

Userpilot

MARCH 22, 2021

The world of software is crowded with a variety of product marketing tools that are ‘supposed’ to transform your workflow. But more often than not, so many of these tools end up being more work to set up, maintain or use. Product Marketing Tools Overview. Why Use Product Marketing Tools ? Ready to dive in?

Analytic Tools 98

Analytic Tools Feedback Software Research Software Data Visualization 98

Userpilot

JUNE 29, 2022

How many customer segmentation tools are out there? Here, we have listed a few popular customer segmentation software options and described their pros and cons. Moreover, you will learn what data each tool provides and how to use them to accomplish tasks. What is a customer segmentation tool? Dozens, hundreds?

Analytic Tools 97

Analytic Tools Research Software Data Visualization Reporting Tools 97

Userpilot

JUNE 11, 2021

SaaS businesses thrive on data. But data alone doesn’t make much sense. This is where analytics software comes in. Analytics tools help SaaS businesses generate actionable insights from the data they collect, which then fuels their decisions. But what data should you analyze and how?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

MARCH 29, 2024

How to identify a conversion funnel leak: Conduct feedback surveys and pair the results with actionable data from session replays, funnel , path , and heatmap analysis. Repair tips for top-of-the-funnel leaks: Identify your best marketing channels with web analytics tools. Offer self-service support with a resource center.

Data Visualization 100

Data Visualization User Testing Analytic Tools Feedback Software 100