Intercom, Inc.

SEPTEMBER 4, 2019

This coaching helps them drive their team and their company to greater productivity and higher sales. I’ve been working to develop a sales coaching program that’s backed by one critical element: data. What is sales coaching? Sales coaching is a series of teaching methods used to improve the performance of reps.

Weak Development Team 175

Weak Development Team Data Visualization Outbound Sales Training 175

Intercom, Inc.

NOVEMBER 20, 2018

Despite that value, however, there’s a drawback – a lack of formal sales training and sales process can seriously undermine those initial efforts. In this post, I outline how SaaS founders should modify their approach and implement a simple sales methodology to increase their odds of success.

Feedback Software 178

Feedback Software Research Software Startups Product Research 178

Pragmatic Marketing

DECEMBER 20, 2019

Sprout Social , which develops social media management, advocacy and analytics software for businesses, has mushroomed to 500 employees in its short, nine-year history. General sales support. Sales content. Moving forward, I have my eye on things like strategic customer insights, partner marketing and pricing strategy/intel.

Positioning 70

Positioning Product Marketing Marketing Analytic Tools 70

Pragmatic Marketing

DECEMBER 20, 2019

Sprout Social , which develops social media management, advocacy and analytics software for businesses, has mushroomed to 500 employees in its short, nine-year history. General sales support. Sales content. Moving forward, I have my eye on things like strategic customer insights, partner marketing and pricing strategy/intel.

Positioning 70

Positioning Product Marketing Marketing Analytic Tools 70

Intercom, Inc.

APRIL 4, 2019

If you’d like to hear more, you can listen to our full conversation above, or read Jeanne’s insights below. How to bring formal sales into a growing startup. The self-service model requires little to no selling whatsoever, saving time, labor and resources for a growing startup. Using data to drive outbound sales.

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Weak Development Team Outbound User Testing Research Software 162

Intercom, Inc.

JANUARY 16, 2019

If you want to build a revenue engine that will fuel long-term growth, you need to build and scale your sales org with intention. Only then will you have the foundation to consistently win new customers, upsell existing ones and see the kind of predictable growth that’ll be the making of your company. LB Harvey, VP of Sales, Intercom.

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Weak Development Team Data Visualization Strategy User Testing 156