BrainStation Product Management

FEBRUARY 28, 2019

BrainStation offers Online Live Certificate Courses in data, design, development, marketing, and product management. Speak to a Learning Advisor. Self-styled ‘visionary’ Product Managers are dangerous – which is why I advise against hiring PM candidates who fire off (Steve Jobs) quotes during job interviews.

Technical Advisors 40

Technical Advisors Reporting Tools Analytic Tools Product Research 40

Gainsight

APRIL 18, 2022

This issue was the recent focus of a Gainsight webinar hosted by Adam Joseph, Regional VP-EMEA, and guest Ian Anis, Regional VP of European Customer Success at Tableau. Tableau, a Salesforce company, is on a quest to empower people by seeing and understanding their data. Tell the Story With Words and Data. Begin with a Charter.

Data Visualization 52

Data Visualization Technical Advisors Analytic Tools Customer Experience 52

Userzoom

AUGUST 24, 2017

Ultimately, the purpose of a research study is to gain insights in order to learn something new, answer key questions, and generate empathy for the end user. In order to do this, it means those insights you’re gathering have to be actionable. So, what do I mean by “Liberating Actionable Insights”?

Data Visualization 55

Data Visualization Customer Feedback Customer Experience Technical Advisors 55

Userpilot

SEPTEMBER 8, 2021

They’re an essential tool for SaaS businesses because of how much their usage correlates with financially important metrics like activation , retention , and feature usage. We generally advise against linear, top-down product tours. Other tools include Appcues and Userguiding. Using product tour software is a better decision.

Analytic Tools 90

Analytic Tools Feedback Software Onboarding KPIs Software Review 90

Gainsight

AUGUST 6, 2021

When gathering these insights, be sure to build a framework around capturing high-quality feedback to get a clear understanding of the customer’s problem. This step involves enabling the CS team so they can effectively onboard, teach, or advise customers about the new feature. Step 2: Enabling and preparing your CS team.

Product launches 52

Product launches Customer Feedback User Friction Onboarding KPIs 52

BrainStation Product Management

APRIL 8, 2019

BrainStation offers Online Live Certificate Courses in data, design, development, marketing, and product management. Speak to a Learning Advisor. Perhaps you need someone with an uncanny design eye, or razor-sharp technical skills, or deep experience in analytics? Do Some Soul-Searching. The Personality Test.

Technical Advisors 40

Technical Advisors Product Management Product Manager Product Research 40

BrainStation Product Management

APRIL 8, 2019

“Product Management is fundamentally a white space role, so the skills you need will depend on what skills you already have and what your company does,” advised Jackie Bavaro, Head of Product Management at Asana. Perhaps you need someone with an uncanny design eye, or razor-sharp technical skills, or deep experience in analytics?

Technical Advisors 67

Technical Advisors Product Management Product Manager Product Research 67

eG Innovations

JULY 2, 2021

Last week, we hosted a great webinar with our partner Conversant Group. A colleague and I were answering questions during the live webinar and we received a lot of questions. One of my favorite aspects of participating in these webinars is the high quality and breadth of questions that we receive from our attendees.

Analytic Tools 105

Analytic Tools Reporting Tools Data Visualization Customer Experience 105

eG Innovations

JULY 21, 2022

Recently, we hosted a great joint webinar with the team from AVD TechFest to present the results of a survey we conducted jointly to assess real-world Microsoft Azure Virtual Desktop (AVD) usage and industry and customer sentiments towards the AVD technologies. So, rather than presenting data, it took a very interactive discussion format.

Reporting Tools 52

Reporting Tools Data Visualization Analytic Tools Technical Review 52

Userpilot

NOVEMBER 1, 2021

The ingredients to a typical SaaS onboarding process include a signup flow , a welcome screen , checklists , tooltips , emails and webinars. Our State of SaaS Onboarding report for 2021 found that 96% of SaaS businesses are using at least 1 in-app onboarding element. A quick definition of user onboarding. User Onboarding Checklists.

Onboarding KPIs 95

Onboarding KPIs Analytic Tools Customer Experience Customer Feedback 95

eG Innovations

AUGUST 11, 2022

Citrix monitoring refers to the ability to monitor Citrix services end-to-end. It includes the ability to monitor user experience – from logon time to application launch time to screen refresh latency so administrators can easily monitor and track if they are meeting their service levels (SLAs). 1 About Citrix Monitoring Tools.

Analytic Tools 52

Analytic Tools Data Visualization Reporting Tools Research Software 52

Userpilot

SEPTEMBER 7, 2023

Customer analytics is the cornerstone for making informed decisions, enhancing the user experience, and, ultimately, fostering growth. It’s crucial to stay updated with the latest trends in customer analytics to better understand customers and make the most out of collected data! Why should you analyze customer data?

Data Visualization 92

Data Visualization Customer Feedback Analytic Tools User Testing 92

Product Talk

APRIL 7, 2021

I am a former chief product officer and now coach and advise product leaders and teams. I’m excited to be here today and look forward to hearing all of your great questions that come in throughout the webinar. Let’s talk a little bit about how the webinar is going to work. I’m joined today by Hope Gurion.

Product Research 214

Product Research User Testing Research Software Data Visualization 214