Intercom, Inc.

SEPTEMBER 4, 2019

This coaching helps them drive their team and their company to greater productivity and higher sales. I’ve been working to develop a sales coaching program that’s backed by one critical element: data. What is sales coaching? Sales coaching is a series of teaching methods used to improve the performance of reps.

Weak Development Team 175

Weak Development Team Data Visualization Outbound Sales Training 175

Intercom, Inc.

NOVEMBER 20, 2018

Despite that value, however, there’s a drawback – a lack of formal sales training and sales process can seriously undermine those initial efforts. In this post, I outline how SaaS founders should modify their approach and implement a simple sales methodology to increase their odds of success. Qualify your prospects.

Feedback Software 178

Feedback Software Research Software Startups Product Research 178

Intercom, Inc.

APRIL 4, 2019

Using data to drive outbound sales. This meant that when Jeanne wanted to get an outbound sales program off the ground, she had to get creative. Rather than hire a dozen reps to focus exclusively on outbound, she used data science to supercharge the workflow of her existing team. “We

Weak Development Team 162

Weak Development Team Outbound User Testing Research Software 162

Intercom, Inc.

JANUARY 16, 2019

Over the past five years, sales has become more and more about science. It’s all about looking at data and predicting buyer behaviors and patterns. If you don’t take anything else away from this article, take the time to inspect your data and understand the natural buying process of your customer.

Weak Development Team 156

Weak Development Team Data Visualization Strategy User Testing 156