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Product thinking: behind our new Messenger home screen

Intercom, Inc.

They had to click “Start a conversation” to find this link to self-service – it was almost contradictory. Instead of separating the Help Center, we wanted to fully embed the whole article search experience inside the Messenger. The first app lets them request a demo and fill out your essential lead qualification questions.

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7 Best Self-Service Software Tools For SaaS

Userpilot

Having a hard time choosing the perfect customer self-service software? This article covers: Key benefits of the self-service method. Important features to look out for in a self-support tool. Good customer self-service portals help to: Answer customer queries instantly. Book a demo now to try it.

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Best Product Growth Platforms for SaaS

Userpilot

The product-led growth model has numerous advantages over traditional sales and marketing for many SaaS providers: Lower customer acquisition costs : you don't need to spend a fortune on salaries for large inbound or outbound marketing teams. Analytics that tell you what to change to get more customers. Source: Amplitude.

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18 Best AI Productivity Tools to Work Smarter in 2023

Userpilot

From content creation, localization, image and video generation, or analytics, today we’ll be looking at the best tools that can help streamline various processes in just a few clicks! Best AI tools to analyze data: Microsoft Power BI: business intelligence tool using machine learning.