Intercom, Inc.

NOVEMBER 20, 2018

In the early stages of most SaaS startups’ lives, the CEO or founder often acts as the initial head of sales. Despite that value, however, there’s a drawback – a lack of formal sales training and sales process can seriously undermine those initial efforts. It’s okay if you are ‘terrible’ at it.

Feedback Software 178

Feedback Software Research Software Startups Product Research 178

Userpilot

SEPTEMBER 2, 2022

It’s a great option for enterprises since it’s SOC 2 Type II certified and offers robust features for enterprise needs. Doesn’t work for employee training. It’s not affordable for really small startups: if $249 per month which might be a small fortune for some companies. Pros of Userpilot. Premium -$1.50/learner

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Software Review 98

Business of Software Conference

NOVEMBER 30, 2020

Startups often struggle to communicate the value of their products, particularly in sales meetings. And we’re a tiny little startup, some of those things look really expensive. Now I’m a startup. So I’m a little startup in the sales enablement space. April Dunford // Ambient Strategy.

Research Software 64

Research Software User Testing Positioning Product Research 64

Intercom, Inc.

APRIL 4, 2019

Yes, Slack started off with no sales team. But as it started selling more and more into the enterprise, it staffed up with a deep and strong one. Yes, Dropbox started off with no traditional sales team. But when it came to selling Dropbox Enterprise, it added several. How to bring formal sales into a growing startup.

Weak Development Team 162

Weak Development Team Outbound User Testing Research Software 162