Remove Demo Remove Outbound Remove Startups Remove User Friction
article thumbnail

B2B Customer Journey Mapping Guide For SaaS

Userpilot

Interested in building a B2B customer journey map? At the very least, a journey map will help you easily analyze and make data-driven decisions to improve the user experience. It also helps align your teams by ensuring everyone is on the same page regarding customer interactions. What is a customer journey map?

article thumbnail

Proven sales plays for skyrocketing growth

Intercom, Inc.

and “What tactics will my team use to win and retain customers?”. I shared a deeper look at how we run our sales organization – everything from how we keep our top reps motivated to why we take a highly targeted approach to outbound sales. Nail your sales demo with use case, problems to be solved, and persona. Short on time?

Outbound 155
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Creating An Enterprise SaaS Marketing Strategy

Userpilot

When you’re trying to sell to an upmarket target audience, you have to realize that the sales process is a lot more hands-on than the search engine optimization or inbound marketing efforts that you used to get your current customers. Narrower target audience with higher customer lifetime value. What is enterprise SaaS marketing?

article thumbnail

Part One: Key Elements to Become a Healthy Product-Led Organization

Bain Public

As a product manager, it’s normal to get all kinds of new feature requests from stakeholders (these requests are usually related to pain points). Do you validate the pain point and place it in a parking lot for triage? They will be involved in the outbound communications of existing and upcoming product features.

article thumbnail

What is Customer Value Chain & How to Use It in Product Development

Userpilot

A good grasp of the customer value chain is essential to product-led growth. Having a clear idea of how your solution adds value to your customers’ lives is the only way you’ll be able to clearly communicate the core benefits and get your value proposition across. What is the customer value chain concept?