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The Best of Everything Handpicked for PMs

The Product Cafe

There's no need to wait another year to make positive changes in our lives. He is a key advisor and speaker known for his product strategy insights. Active in course creation, advising, and angel investing in the tech sector. This course does not require a technical background.

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The Path Beyond CSM

Gainsight

You learned about other roles where your experience in CS can be a springboard for those positions. In Gainsight’s book, The Customer Success Professional’s Handbook, the authors shared the essential skills that every CS professional should possess. Challenger mindset : Another great skill to develop is the “challenger mindset.”

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Three Superpowers of a Product Manager

Mind the Product

As a product manager it’s not uncommon to feel pulled in a million different directions as you work to meet the needs of your customers, developers and company stakeholders. But they are good examples of what my team and I have developed together over the last four years at Zalora. Write a Handbook. Retrospectives.

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Interactive Walkthroughs in 2021: The Ultimate Guide for SaaS

Userpilot

That’s why we often advise SaaS companies to segment users prior to their walkthrough, to make sure that customers only see features during their walkthrough that make sense for their individual use case. Given how much time and money you’re spending developing new product features, it would be a great shame to have nobody want to use them.

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Elad Gil on catapulting into hyper growth

Intercom, Inc.

He’s also co-founded Color Genomics and invested in and been an adviser to companies like Airbnb, Coinbase, Instacart, Square, Stripe and more. To help codify his learnings throughout those experiences and share the most repeatable frameworks, he’s published the High Growth Handbook , available from Stripe Press on Tuesday, July 17.