Alchemer Mobile

MARCH 16, 2021

In response, teams across all industries need to rethink their mobile feedback and engagement strategies to meet rapidly-shifting marketplace changes. Today, we’re thrilled to release our 2021 Mobile App Engagement Benchmark Report. Understand customer emotion by gathering, measuring, and acting on feedback to make product decisions.

Data Visualization 246

Data Visualization Reporting Tools Feedback Software User Testing 246

Userpilot

APRIL 7, 2023

When your product is catering to other businesses, it can be difficult for sales reps and other teams to understand the needs and experiences of the clients, especially if the client company sells multiple products. Send voice-of-the-customer surveys like CSAT , CES , NPS , and feature surveys to collect and analyze customer feedback.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Research Software 98

Userpilot

MARCH 5, 2024

User behavior analytics tools are an essential part of the modern product manager’s toolkit. These robust tools help you track and analyze crucial user behavior data. You can use the information they provide to improve user engagement, boost conversion rates, streamline your marketing, and drive product growth.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Embedded Analytics 52

UX Studio

FEBRUARY 2, 2022

You can easily get lost and puzzled when you start looking at all the infinite UX research tools that have become available lately. That’s why I decided to compile the most common UX research tools for you and hopefully, you will be able to find the proper ones for your needs.

Research Software 59

Research Software Analytic Tools Feedback Software Data Visualization 59

Alchemer Mobile

MAY 4, 2021

Surveys notoriously have low response rates, especially when using a legacy channel such as email. However, in-app surveys present an entirely unique opportunity to engage with customers and gather feedback in real time. One of the most common surveys brands deploy is the NPS survey. Well, we have the answer.

Product Research 246

Product Research Feedback Software Data Visualization Onboarding KPIs 246

The Product Coalition

FEBRUARY 22, 2021

TL; DR: Product Discovery Anti-Patterns Scrum has proven to be an effective product delivery framework for all sorts of products. However, Scrum is equally well suited to build the wrong product efficiently as its Achilles heel has always been the product discovery part. Participation is free.)

Product Research 97

Product Research User Testing Customer Experience Reporting Tools 97

Product Talk

JULY 12, 2017

It’s easy to think you already do continuous product discovery. They’ve read the industry books, they attend the popular product conferences , and they follow all the leading blogs. Most product teams are starting to integrate discovery practices into their product development process. Hypothesis Testing.

Product Research 218

Product Research User Testing Data Visualization Research Software 218

ProductPlan

APRIL 9, 2020

Carlos González de Villaumbrosia has over 10 years of experience building teams and digital products in the US, Europe, and Latin America. Carlos founded Product School in San Francisco in 2014. Today, the company is the global leader in product management training with 20 campuses worldwide and a live online campus.

Product Research 103

Product Research User Testing Research Software Data Visualization 103

Usersnap

MAY 17, 2023

But what if I told you there’s a game-changing solution? Website annotation tools can enhance collaboration and communication among online communities and provide valuable insights and suggestions for web developers, product managers and content creators. That’s where website annotation tools come into play!

Feedback Software 52

Feedback Software Research Software Data Visualization Reporting Tools 52

Userpilot

MARCH 11, 2022

To help you in your first 90 days on the job, we’ve compiled a collection of some of the best product management resources. The collection includes our favorite conferences, podcasts, blogs, books, newsletters, courses, and Slack groups for product managers. o get the sponge mode on and dive in!

Analytic Tools 98

Analytic Tools Data Visualization Research Software Feedback Software 98

Alchemer Mobile

APRIL 14, 2022

The following data and information on Media apps is from our 2022 Mobile App Customer Engagement Report. Subcategories for Media Apps: News, Telco, Technology, Games, Sports, Music. DOWNLOAD THE FULL 2022 BENCHMARK REPORT HERE. Technology (media creation, connectivity, etc.). Data included: Ratings and reviews.

Feedback Software 278

Feedback Software User Testing Technical Review Customer Feedback 278

Userpilot

JULY 24, 2023

Are you looking for Zendesk integrations to boost the efficiency of your self-service customer support? The article explores the best Zendesk integrations for: Customer support Customer feedback Productivity Email and social media communication Analytics and reporting Let's get right to it!

Embedded Analytics 97

Embedded Analytics Data Visualization Analytic Tools Feedback Software 97

Alchemer Mobile

MARCH 9, 2022

So, why does it often get deprioritized in favor of customer acquisition and app downloads? What many don’t realize is that customer retention can be largely managed with a few simple improvements to their app’s customer experience. We all know that retaining customers costs less than acquiring new ones.

Customer Feedback 264

Customer Feedback User Testing Customer Experience Data Visualization 264

Folding Burritos

FEBRUARY 22, 2016

My feature got into the product,” they think. Naturally, this is extremely frustrating; you know it’s the pathway to a disconnected and incoherent product. Tying everything to a strong value proposition and vision is effectively the kind of thing that produces a cohesive product. Why Solutions Suck and Problems Rock.

Analytic Tools 322

Analytic Tools Reporting Tools Data Visualization User Testing 322

Alchemer Mobile

APRIL 5, 2022

The following data and information is from our 2022 Mobile App Customer Engagement Report. Finance apps experienced another year of customer engagement gains as people became more comfortable with managing their finances through apps. DOWNLOAD THE FULL 2022 BENCHMARK REPORT HERE. Download your copy here.

Finance 261

Finance User Testing Feedback Software Research Software 261

Userpilot

JANUARY 21, 2021

The best product walkthrough tools are the ones that keep evolving and improving year after year. Technology and best practice are always moving on, so don’t waste your time checking out last year’s guides. Check out our selection right now: How do I pick the best product walkthrough tools? They’ll be out of date!

Analytic Tools 97

Analytic Tools Feedback Software Reporting Tools Data Visualization 97

Userpilot

FEBRUARY 21, 2023

If you've searched for this comparison, you're probably looking for a tool that will help you gain actionable insights to drive your product growth. Whether looking for an alternative to your existing tool or setting up product analytics at your organization, we're here to help. Book the demo!

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Alchemer Mobile

APRIL 12, 2022

The following data and information on Travel apps is from our 2022 Mobile App Customer Engagement Report. But what about all those times when one of our famous customer service Red Coats isn’t right around the corner? DOWNLOAD THE FULL 2022 BENCHMARK REPORT HERE. Download your copy here. Download your copy here.

Travel 261

Travel User Testing Research Software Feedback Software 261

Alchemer Mobile

JUNE 12, 2019

We’ve outlined some of the unique challenges financial institutions commonly face, some suggested solutions, and examples of companies who have excelled in conquering these obstacles. You might see hundreds or thousands of new installs every day, but the true test of a quality app is how many of those customers become engaged and profitable?

Feedback Software 199

Feedback Software Finance Reporting Tools Data Visualization 199

Userpilot

DECEMBER 11, 2019

The good news: You can tap into that growth with your product. Hopefully, the product management tools we’re going to cover will help you out! We’ve split the tools into different categories, so feel free to jump ahead to whichever kind of product you need. Feedback collection (Typeform, Feedier).

Data Visualization 69

Data Visualization Feedback Software Research Software Analytic Tools 69

Roman Pichler

NOVEMBER 1, 2022

1 The Product Roadmap is a Feature-based Plan. Traditional product roadmaps are usually output-focussed plans that map a list of features, like registration, search, and reporting, onto a timeline. A feature-based product roadmap is easily mistaken for a commitment rather than a high-level plan that is likely to change.

Roadmap 313

Roadmap Weak Development Team Customer Experience Reporting Tools 313

Userpilot

NOVEMBER 26, 2023

Boosting and optimizing the conversion rate is vitally important for all product managers and savvy SaaS owners. Explore the best conversion rate optimization tools on the market. CRO analytics is about leveraging quantitative data and analytics to understand how users interact with a product, service, or series of web pages.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Research Software 105

Product Innovation Educators

OCTOBER 30, 2023

Tips for creating customer use cases – for product managers Today we are talking about how to create and use customer use cases to guide product design. Our guest is Dr. Lilac Muller, VP of Product Management at Kymeta Corporation. First, I do internet research. It was a technological marvel.

User Testing 124

User Testing Reporting Tools Customer Experience Research Software 124

Product Innovation Educators

AUGUST 22, 2022

Insights on product strategy and customer research for product managers. Today we are looking at product management work through the eyes of a CEO, exploring several topics together. The CEO joining us is Matt Young, CEO of UserVoice, the first product feedback and research tool for software companies.

Research Software 93

Research Software Feedback Software Reporting Tools User Testing 93

Centercode

AUGUST 7, 2020

It’s the number one objective driving your product’s success. You need thorough test coverage before release — that is, you need to see how your product’s features and functions perform with real customers in their actual environments. Beta and Delta Managers. Product Managers.

User Testing 78

User Testing Product Research Reporting Tools Testing 78

bpma ProductHub

FEBRUARY 13, 2017

Actuation Consulting has been conducting research on what separates high performance product teams from the pack. Over the last five years our surveys, coupled with regression analysis by an independent statistician, have helped us to identify over 25 statistically significant contributors to success on product teams.

Reporting Tools 195

Reporting Tools Data Visualization Product Research Research Software 195

Userpilot

AUGUST 26, 2021

You know how when you log into a SaaS product, you often notice the UI has changed or there are new options that weren't there before? That's SaaS product management hustling in the background to give you the best experience. And you had to own all the servers. Nightmare, right?

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

Alchemer Mobile

MAY 19, 2022

The following data and information on Utilities apps is from our 2022 Mobile App Customer Engagement Report. “Mobile has been a huge enabler of these heightened expectations, largely replacing the customer service agent of the past. DOWNLOAD THE FULL 2022 BENCHMARK REPORT HERE. Download your copy here.

User Testing 264

User Testing Feedback Software Data Visualization Customer Feedback 264

Alchemer Mobile

DECEMBER 8, 2022

In fact, we’d go so far as to recommend against using this strategy to superficially inflate your Love Percent because it really defeats the purpose of the tool. Here are some ways in which we recommend you deliver customer love in the winter months to boost consumer happiness: Close the feedback loop.

User Testing 246

User Testing Customer Feedback Data Visualization Customer Experience 246

Alchemer Mobile

AUGUST 25, 2020

According to this hiring trends report , the demand for senior-level PMs increased 51 percent over the last two years (compared to entry-level at ten percent and mid-level at 26 percent) with an overall jump of 32 percent in all PM-related roles. For some brands, they’re moving the mobile app experience out from product and into marketing.

Technical Review 130

Technical Review Product Management Product Manager Software Review 130

Revulytics

OCTOBER 25, 2017

In announcing the new AR app, Michael Valdsgaard, Leader Digital Transformation at Inter IKEA Systems said that “now, technology has caught up with our ambition. These seem like such simple questions but can be so difficult to answer – especially in the context of competing interests and opinions we face daily as product managers.

Analytic Tools 113

Analytic Tools Data Visualization Reporting Tools Customer Experience 113

Alchemer Mobile

APRIL 9, 2020

The COVID-19 pandemic has more and more people using app-based food delivery services, and QSRs are seeing an influx of mobile payments at their drive-throughs with the closure of dine-in establishments. Download the 2020 Mobile App Engagement Benchmark Report. This is our fifth consecutive year conducting this research.

Research Software 246

Research Software Feedback Software Data Visualization User Testing 246

Product Innovation Educators

JANUARY 29, 2024

How to become an emotionally fit product leader We are talking about mental health for product managers and leaders—specifically product managers moving into leadership roles and those who are already in leadership roles. Summary of some concepts discussed for product managers [2:55] What is emotional fitness?

Leadership 99

Leadership Product Research Product Management Product Manager 99

Intercom, Inc.

MAY 25, 2021

We commissioned Forrester Consulting , an independent research firm, to dig deeper into these questions and explore how conversational experiences are fuelling customer retention and business growth for major companies. Download your copy of the thought leadership paper now. Now, it’s second.

User Testing 260

User Testing Customer Experience Customer Feedback Product Research 260

Alchemer Mobile

SEPTEMBER 3, 2020

According to a report by Statista , this is how various industries have been impacted by the pandemic. Key findings from our research include: Looking at DAU over time is the best way to understand drastic changes in app usage. Read the full DAU report for all industries here. Food & Beverage (including QSR).

Travel 246

Travel Feedback Software Research Software Data Visualization 246

Product Innovation Educators

JULY 11, 2022

How this product manager created a successful product for an underserved market. Today we are taking a product journey, exploring how an insight about an underserved market turned into a valuable product and a rapidly growing company. Summary of some concepts discussed for product managers. [2:35]

Research Software 100

Research Software Feedback Software Reporting Tools User Testing 100

Revulytics

AUGUST 14, 2018

Depending on what you do (product management, software development, etc.), you may call it software usage analytics, runtime intelligence, software business intelligence, or software intelligence (if I missed your favorite please add it in the comments).

Data Visualization 66

Data Visualization Analytic Tools Reporting Tools Customer Feedback 66