Sun.Jun 25, 2023

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SUNDAY REWIND: From opinion-based to evidence-guided product development by Itamar Gilad

Mind the Product

This week’s Sunday Rewind goes back to last year’s London #mtpcon and a talk from veteran product manager Itamar Gilad on evidence-guided product development. Read more » The post SUNDAY REWIND: From opinion-based to evidence-guided product development by Itamar Gilad appeared first on Mind the Product.

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What Do We Owe Our Teams?

Mironov Consulting

Many of my discussions with product leaders (CPOs, VPs and others who manage teams of product folks) are about the substance of product management: portfolios, competing stakeholders, pricing & packaging, tarot cards as a revenue forecasting model.  Last week, though, in my product leadership workshop , we had an extended discussion about the core people-and-organizational obligations we have toward those who work for us.

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Delivering Happiness: Unveiling Zappos’ Culture, Core Values, and the Power of Customer Experience

The Product Coalition

Delivering Happiness: Zappos’ Core Values and the Power of Customer Experience Source: zappos.com We all know that giving better customer service in your business is important. We ourselves love the brands which give us better service. But when we try applying this approach to our company, somehow we couldn’t deliver it. In all companies, I worked so far, having great customer service was one of the core values, but we were not able to stand by it for long.

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Future-proof Your Career

The Product Guy

AI is everywhere — get comfortable with it and leverage it NOW. Watch and learn more from product management expert, Amin Bashi.

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Platform Product Management Beyond Features: Introducing B-MAP for Platform Ecosystem Success

Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.

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The Ethics Evolution of Offshoring: A Glow Up Story

TurnKey Labs

Undeniably, the sphere of offshoring has expanded rapidly since the whole gig kicked off in the late 90s. I remember when people used to think it was all about exploiting cheap labor in some far-off country. But fast-forward twenty-odd years, and the smart cookies in software development have a whole different take on it.

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23 Product Management Books PMs Must Read in 2023

Userpilot

Which product management books do you have on your shelf (or Kindle)? Are you not sure what to add to it? Our guide introduces 23 must-reads, from timeless classics to hot-off-the-press publications that are creating waves in the market. Whether you’re a seasoned product management pro or just starting out on this thrilling journey, we’re pretty sure you’ll discover a book or two that will help you boost your product management game.

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Actionable Insights Help Backstage Connect the Right Talent to the Right Opportunity

Amplitude

Read how Analytics data led Backstage to increase user engagement and fuel business growth.

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Elevate Your Design Game: 7 Essential Tools to Accelerate Your Work

UX Studio

Design is a constantly evolving field. Staying ahead by learning from time to time can help you advance in your career, innovate, create groundbreaking solutions, and stay relevant. However, this can come with many challenges, such as keeping up with changing technologies, collaborating within teams, and meeting quality standards or all of them at the same time.

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Customer Satisfaction (CSAT) Survey Template

Userpilot

Looking for a ready-to-use CSAT survey template? Collecting user feedback is a key element of any product growth strategy. After all, you can’t improve your product if you don’t even know how people feel about it. In this guide, we’ll show you how to use a CSAT survey template for all your feedback collection goals! TL;DR The customer satisfaction (CSAT) score is a metric that measures how customers feel about your product and how many satisfied customers you have across your t

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How to Build an Experimentation Culture for Data-Driven Product Development

Speaker: Margaret-Ann Seger, Head of Product, Statsig

Experimentation is often seen as an aspirational practice, especially at smaller, fast-moving companies who are strapped for time and resources. So, how can you get your team making decisions in a more data-driven way while continuing to remain lean and maintaining ship velocity? In this webinar, Margaret-Ann Seger, Head of Product at Statsig, will teach you how to build an experimentation culture from the ground-up, graduating from just getting started with data-driven development to operating

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How to Use Customer Experience Insights to Drive Growth for SaaS?

Userpilot

With the right customer experience insights, you can remove the barriers that have been stunting your product growth for ages. But how exactly do you leverage the goldmine of customer experience data to grow your SaaS? In this post, we’ll take you through the ins and outs of smart product analytics and in-app surveys—so you can combine them to collect and leverage insights to cultivate product growth.