Sun.Jul 18, 2021

Product Strategy 101: How to Continue When There Isn’t a Right Answer

The Product Coalition

Creating a product strategy is almost never a matter of answering a few simple questions and figuring it out. Moreover, it’s not like there is a right answer that is objectively true (and even if there was, you wouldn’t be able to know it). Sounds confusing? It is.

SUNDAY REWIND: Reboot your team by Christina Wodtke

Mind the Product

You know what they say, teamwork makes the dream work but for that to be the case, you need a team that’s working well together. In this Sunday Rewind, we go back to 2018 and Christina Wodtke’s San Francisco talk about how to reboot the team you have or build a healthy one from the [.]

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Is Customer Support Email the best channel to customer success?

Usersnap

A lot has been written on how companies can grow their business through customer success. The terms “ customer success ” or “ customer experience ” seem to be the new buzzwords in the growth-driven tech world.

Explained: The Need for Product Analysts in a Product Team

NextBigWhat

Analysts help teams better define the goals they should set, so it’s not just a shot in the dark but based on data. They also make it easy to track progress against outcomes. Gokul Rajaraman. CEOs, CPOs and VPEs: The core product team has traditionally been a triad: Engineer, Designer, PM.

What Not to Do When Onboarding Your Customer

Speaker: Jamie Bernard, Senior Product Manager and Product Management Practice Lead at Nexient, an NTT Data Company

In this webinar, you will learn principles and practices to simplify your customers' onboarding experience