Sat.Dec 03, 2022

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Don’t Lose Sight of the Person: How To Optimize Customer Experiences

The Product Coalition

According to Tanya Koshy, Fmr VP of Product at UserTesting Continue reading on Product Coalition ».

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Top 12 UX Improvements for SaaS That Enhance Engagement and Drive Retention

Userpilot

UX design can make or break your product’s success. Poor UX can negatively impact engagement , and conversion rates, and stunt growth. The good news? There are many easy UX improvements you can make today to leave a better first impression. In this article, we cover the following: What UX design is and why UX is important in SaaS. How to identify opportunities to improve your UX design. 12+ UX improvements you can make to boost retention.

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Customer Lifecycle Management in SaaS: How to Increase Engagement at Each Stage

Userpilot

What role does customer lifecycle management play in SaaS? How do you increase engagement at each stage of the customer lifecycle? If you wonder about these questions, we’ve got you. In this blog post, we’ll explore five stages of the customer lifecycle in detail and offer tips on how to boost engagement at each one. Read on to uncover product growth insights !

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Customer Experience Lifecycle in SaaS: How To Optimize Each Stage and Drive More Conversions?

Userpilot

The customer experience lifecycle paints the complete picture of a customer’s interaction with your brand. Optimizing experiences throughout this cycle to improve every interaction increases engagement and customer lifetime value. In this article, we’ll explore the following: What the customer lifecycle is and why it’s important. The five stages of the customer lifecycle.

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7 Pitfalls for Apache Cassandra in Production

Apache Cassandra is an open-source distributed database that boasts an architecture that delivers high scalability, near 100% availability, and powerful read-and-write performance required for many data-heavy use cases. However, many developers and administrators who are new to this NoSQL database often encounter several challenges that can impact its performance.

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What Metrics Measure Customer Satisfaction & 5 Strategies To Drive More Satisfied Customers

Userpilot

What types of metrics measure customer satisfaction, and how can they indicate the health of your customers and business? Customer satisfaction metrics, such as CSAT, CES, and NPS, help you measure customer loyalty and satisfaction. They are also essential for improving user experience and reducing churn, which makes your product more profitable than ever.