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Y Oslo 2024: When It Comes to Discovery, Something is Better Than Nothing

Product Talk

How we build might change with generative AI. Maybe how we synthesize customer needs might change with generative AI, but those broad buckets, I think, are fairly stable. The first strategy is we can let people opt in to customer interviews while they’re using our product or service. Find 30 minutes.

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Inside the AI Revolution in Digital Banking UX: Case Studies, Data, and Strategic Takeaways

UX Planet

We examine both quantitative gains — such as higher customer satisfaction scores, rising self-service usage and digital adoption rates — and qualitative developments, including more personalized services, smarter virtual assistants and greater accessibility in digital banking. Almost every bank is at least planning for GenAI.

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Expert Spotlight: Renu Gehring – AI “A Set Of Russian Dolls”

Arkenea

I believe that there is a gap in the availability of tools to standardize healthcare data for analytical purposes. Over the past 25+ years, most of my work has focused on extracting and transforming data to make it analytics ready. What role does/will artificial intelligence play in your current and future projects?

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Strategic Foresight: An Edge Product Teams Need Now

BrainMates

Strategic foresight, the discipline of exploring multiple possible futures, is how product organisations move beyond backward looking research and start designing for what’s next: new market problems, emerging behaviours, market discontinuities, and entirely new business models. Backcasting Start from a desirable future (e.g.