Embedded Analytics Knowledge Base Onboarding KPIs Software Review 
Userpilot
JULY 24, 2023
Are you looking for Zendesk integrations to boost the efficiency of your self-service customer support? The article explores the best Zendesk integrations for: Customer support Customer feedback Productivity Email and social media communication Analytics and reporting Let's get right to it!
Userpilot
DECEMBER 3, 2022
Read on to uncover product growth insights ! The customer lifecycle refers to the steps a customer progresses when considering, purchasing, using, and maintaining loyalty to a product or service. Use live demos to showcase your product and free trials and freemium models to attract potential users at the acquisition stage.
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Userpilot
JUNE 30, 2023
Finally, analytics can help you understand how your resource center is performing, which of the content you’ve published is working, and what needs to change. There are many metrics to explore. Userpilot has hundreds of positive reviews: it’s a powerful platform available at a range of viable price entry points.
Userpilot
OCTOBER 16, 2022
For customer-centric SaaS companies, customer intimacy is indispensable to driving product growth. Customer intimacy is based on building an intimate relationship with the customers, so only you can offer a solution for their unique needs. Customer intimacy isn’t a metric you can measure. Provide convenient self-service support.
Userpilot
SEPTEMBER 22, 2021
Engagement tools are software applications that help to facilitate and encourage two-way interactions between your SaaS and its customers. The right in-app engagement software will help you to increase in-app user engagement. Personalized onboarding can reduce churn by keeping users highly engaged. What are engagement tools?
Userpilot
OCTOBER 24, 2023
The retention lifecycle framework helps you identify users according to their stage of the product journey and come up with relevant retention strategies. You should focus on user resurrection when there’s a spike in churn rates, there’s a drop in product usage, and your survey results indicate a decrease in customer satisfaction.
Userpilot
NOVEMBER 30, 2021
In this post, we’ll break down the pros, cons, features, and pricing of using Appcues vs Userlane; plus, we’re throwing in an alternative onboarding and engagement tool that could be perfect for you! Appcues is a popular DAP, great or building onboarding checklists. It’s easy to use and doesn’t require coding skills.
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