Embedded Analytics Knowledge Base Positioning Strategy 
Userpilot
FEBRUARY 21, 2023
Here are four steps for building a user adoption strategy: Do customer research and create user personas. Measure your results with product analytics and keep improving. Offer self-service support with an in-app knowledge base. Invite your user base to a webinar where they can learn to use complex features.
Userpilot
FEBRUARY 21, 2023
Here are four steps for building a user adoption strategy: Do customer research and create user personas. Measure your results with product analytics and keep improving. Offer self-service support with an in-app knowledge base. Invite your user base to a webinar where they can learn to use complex features.
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Userpilot
JANUARY 15, 2024
Creating a positive fintech customer experience for every lead who walks through the door of financial institutions is easier said than done. Creating a personalized experience, using in-app guidance /communication, and building an in-app resource center are all effective strategies for improving the fintech customer experience.
Userpilot
NOVEMBER 28, 2022
The self-serve approach to customer service provides users with the guidance and resources they need to learn and use the product themselves. Interactive self-service guides are in-app resources that educate users on discovering and using features. Embed your guides inside a resource center to make it readily accessible.
Userpilot
NOVEMBER 16, 2022
12 effective ways to grow your business using marketing automation strategies. It integrates with Userpilot, so you can embed the AI videos directly into your UI elements. To do this, create a self-service knowledge base full of educational content, like help articles, videos, and case studies.
Userpilot
NOVEMBER 20, 2022
Gamification triggers a dopamine rush that makes users come back to those actions to experience the same positive emotions again. Offer self-service support with an in-app resource center to allow customers to find instant help. 10 real-time customer engagement examples and strategies for SaaS. Offer self-service options.
Userpilot
JULY 20, 2023
Attrition is the bane of every subscription business; low retention rates will result in a duce and the customer lifetime value and revenue will plummet. But you can turn all that around with the right strategies. Why do customers churn? Customers will leave when they get in and realize there’s a value gap.
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