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15 Customer Intimacy Best Practices and Tips For B2B Companies

Userpilot

Our 15 customer intimacy strategies include the following: Mapping the customer journey and listing all touchpoints to get a holistic view of the user journey. Using advanced segmentation to personalize the product experience based on user behavior, use case, product usage , and so on. Provide convenient self-service support.

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In-App Survey Design: Tips, Best Practices and Great Examples From SaaS

Userpilot

An in-app survey is a short questionnaire triggered contextually and used to collect specific customer feedback about the user experience or the product. Use segmentation and target your surveys towards specific users. Keep surveys concise and on point not to compromise user experience. What is an in-app survey?

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16 Customer Acquisition Strategies To Increase Conversion Rates

Userpilot

Use gated content for lead generation across the customer acquisition funnel Produce quality content—ebooks, case studies, industry reports, free tools—and gate it. The idea is to share resources free in exchange for lead data (mostly name, email, and basic company info). Traffic analytics on Hubspot. Consider the example below.

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How to Collect and Manage Feature Requests in SaaS

Userpilot

identify which requests you can tackle first using product analytics and segmentation. Users send bug reports when they’re using your product and it suddenly stops functioning as it should. Feature requests give you insights into improving your product for a better user experience.

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Userlane for Onboarding Automation: Features, Pricing, and Review

Userpilot

TL;DR Userlane is a good choice for onboarding automation and it comes with features such as user segmentation, onboarding checklist, self service support, and user journey mapping. Though the right tool will depend on your business goals and needs, here are the must-have features for any onboarding automation tool.

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Userlane for Onboarding Automation: Features, Pricing, and Review

Userpilot

TL;DR Userlane is a good choice for onboarding automation and it comes with features such as user segmentation, onboarding checklist, self service support, and user journey mapping. Though the right tool will depend on your business goals and needs, here are the must-have features for any onboarding automation tool.

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Chameleon for Customer Satisfaction: Features, Pricing, and Review

Userpilot

TL;DR Chameleon is a good choice for Customer satisfaction and it comes with features such as user journey mapping, self service support, in-app support, and Interactive user guides. However not all users have an idea what CSS is all about, so, you need to be technically savvy.