Izenda

APRIL 27, 2020

Managers with separate agendas. For product managers, determining what’s a priority in your product roadmap can seem more daunting than the actual work. Commonly used in agile software development, the MoSCoW method helps key stakeholders understand the importance of each product feature.

Embedded Analytics 64

Embedded Analytics Data Visualization Roadmap Analytic Tools 64

Userpilot

APRIL 8, 2021

Here’s a sobering truth: if you run a SaaS company and don’t use customer analytics software , you probably won’t be in business very long. Gone are the days when business leaders can afford to make decisions solely on the basis of intuition. What is Customer Analytics Software? Userpilot 2.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Usersnap

AUGUST 12, 2024

NPS measures customer loyalty by asking how likely customers are to recommend your product or service to others. Finding the right tool was challenging for me as a product manager, but I realized how crucial the right choice is for quality feedback and business growth.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Usersnap

APRIL 29, 2023

Product managers have a lot of ground to cover. From staying on top of market trends, user needs, customer feedback , and industry insights to managing their resources, and planning what’s ahead for their product. You’ll be able to understand how chatGPT can be a great tool for product management.

ChatGPT 105

ChatGPT Artificial Inteligence Feedback Software Reporting Tools 105

Mind the Product

MARCH 7, 2019

Software as a service (SaaS) has become much more attractive to customers as SaaS companies embrace the idea of offering rich integrations with other platforms. While working on a knowledge management solution aimed at custom support and sales teams, we integrated with several customer support desks and CRM. Integration Types.

Reporting Tools 153

Reporting Tools Data Visualization Customer Experience User Testing 153

Userpilot

OCTOBER 26, 2023

A detailed growth strategy for retaining customers may involve various tactics, including self-serve onboarding and support, referral programs, and informed feature development. To take full advantage of growth opportunities, use product analytics to inform product decisions. PLG depends on the self-service model.

Feedback Software 88

Feedback Software Analytic Tools Research Software Data Visualization 88

Userpilot

APRIL 6, 2023

Measuring customer satisfaction after the onboarding process to gain valuable insights, remove any source of friction, and improve product adoption in the process. Adding a bug report widget so users can give you information about what type of bugs they’ve experienced. Adding a bug report widget with Userpilot.

Feedback Software 68

Feedback Software Analytic Tools Research Software Data Visualization 68

Userpilot

DECEMBER 3, 2022

Afterward, product managers use that knowledge to optimize the customer experience. Customer lifecycle management vs. customer relationship management. Customer relationship management (CRM) emphasizes monitoring and managing customer relationships by tracking individual customer interactions.

Feedback Software 87

Feedback Software Analytic Tools Data Visualization Customer Feedback 87

Userpilot

APRIL 6, 2023

Measuring customer satisfaction after the onboarding process to gain valuable insights, remove any source of friction, and improve product adoption in the process. Adding a bug report widget so users can give you information about what type of bugs they’ve experienced. Adding a bug report widget with Userpilot.

Feedback Software 52

Feedback Software Analytic Tools Research Software Data Visualization 52

Userpilot

JANUARY 9, 2023

Customer analysis for understanding their preferences, goals, and expectations towards the product. Sales analytics to identify better-qualified prospects and improve your marketing strategy. Personalized onboarding ensures each user learns how your SaaS product serves their unique, individual needs.

Feedback Software 83

Feedback Software Analytic Tools Research Software Customer Experience 83

Userpilot

JUNE 10, 2022

As a product manager, you’re probably struggling with collecting and managing feature requests for your product. In this article, we’ll cover several methods for collecting and managing feature requests to meet customer expectations. Bug fixes requests. Feature updates and enhancements.

Feedback Software 52

Feedback Software Analytic Tools Product Research Data Visualization 52

Userpilot

NOVEMBER 30, 2023

It also outlines a 9-step guide on how to conduct UX research for product managers and UX designers. TL;DR The UX research process is a sequence of steps to collect and analyze data on user interactions with the product to better understand their needs and preferences. This includes data from your analytics tools (e.g.

Product Research 79

Product Research User Testing Research Software Data Visualization 79

Iteratively Blog

JANUARY 10, 2021

Analytics tracking plans are no different – tracking plans (and the instrumentation of them) are collaborative by nature. The product team has defined the goals and metrics for this new feature and will have a view of what event tracking is needed to measure those metrics. Start by putting analytics front and center.

Embedded Analytics 52

Embedded Analytics Analytic Tools Data Visualization Software Review 52

Intercom, Inc.

MARCH 6, 2018

We share feedback with each other all the time, not just for bi-annual or annual reviews. Building software is never a perfect process and that’s okay. Anyone who worked on the project should be in the room – designers, engineers, product managers. At the same time, we move fast at Intercom.

Embedded Analytics 213

Embedded Analytics Feedback Software Product Research Feedback Loop 213

BrainMates

MAY 28, 2019

SnapComms is a medium-sized New Zealand software company who wanted to evolve its sales-led culture into a market-led culture. After hearing Rich Mironov talk about the slippery slope of sales-led companies , they decided to learn about Product Management. The 10 steps we followed to embed the Product Management framework.

Framework 74

Framework Data Visualization Marketing Reporting Tools 74

Userpilot

MAY 26, 2022

This should start as soon as the customer gets their hands on the product. Self-service. Customers expect product information to be readily available all the time. And there's no need to make them wait because it's easy to build self-service solutions which offer contextual and timely support.

Feedback Software 87

Feedback Software Analytic Tools Research Software Education 87

The Product Coalition

JULY 10, 2023

Businesses are faced with the challenge of reaching their target audiences in a cost-efficient and impactful way. In this context, the role of product managers becomes increasingly crucial. By actively supporting marketing efforts, product managers can unlock new avenues for growth and bring innovative ideas to the table.

User Testing 82

User Testing Feedback Software Analytic Tools Data Visualization 82

Usersnap

NOVEMBER 17, 2022

As a SaaS company your product managers need to know whether what they’re releasing is useful and valuable to users, or if they should change direction completely. HubSpot integrations let you use HubSpot for several purposes, no matter what other programs your business uses. The Benefit of Using a HubSpot Integration.

Feedback Software 52

Feedback Software Analytic Tools Data Visualization Embedded Analytics 52

Userpilot

JANUARY 29, 2023

Thanks to the Userpilot Product Adoption School , they can do just that. It teaches product managers how to boost adoption levels for their products and is served via mail or via a learning platform. Userpilot uses Product Adoption School to leverage customer industry knowledge. You can adopt a similar approach.

Feedback Software 94

Feedback Software Analytic Tools Customer Experience Product Research 94

Mind the Product

SEPTEMBER 25, 2017

Five years ago, including embedded analytics in an application was a powerful way for product teams to differentiate their applications, reduce customer churn, and charge more for their products. This growth demonstrates that both users and product teams are realising value from embedded analytics. But what works?

Embedded Analytics 92

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 92

The Product Coalition

MARCH 16, 2019

Software as a service (SaaS) has become much more attractive to customers as SaaS companies embrace the idea of offering rich integrations with other platforms. While working on a knowledge management solution aimed at custom support and sales teams, we integrated with several customer support desks and CRM.

Reporting Tools 63

Reporting Tools Data Visualization Customer Experience User Testing 63

Userpilot

OCTOBER 29, 2023

We also look at: how to calculate willingness to pay factors that influence it how product managers can boost it Let’s get right to it! TL;DR Willingness to pay (WTP) is the maximum amount that customers are ready to pay for a product, while willingness to accept (WTA) is the minimum amount that would satisfy a seller.

Research Software 89

Research Software Feedback Software Analytic Tools User Testing 89

Mind the Product

MAY 9, 2019

In March last year, my colleague and Mind the Product’s Director of Training, Rosemary King, wrote about how the company departments working alongside a product team could better work together to meet their common goals and to improve working practices. All product managers love a good test. Embed Yourself in the Team.

Product Research 161

Product Research Weak Development Team User Testing Embedded Analytics 161

Userpilot

NOVEMBER 22, 2022

You should find a customer education tool that allows you to try out different content types and embed learning directly in-app. A customer education strategy is a process of teaching your customers about your product or service throughout the customer journey. Example of a user persona for a Product Manager.

Education 84

Education User Testing Customer Feedback Customer Experience 84

Userpilot

JANUARY 20, 2024

Looking for an effective self service support tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your self service support needs. What does self-service support entail?

Embedded Analytics 52

Embedded Analytics Data Visualization Reporting Tools Analytic Tools 52

DISQO

OCTOBER 24, 2019

And Fortune 500 clients rely on them to help with these digital transformation projects,” I explained on a recent episode of This is Product Management. It’s no longer about selling service hours, but instead going to market with products and partnerships. Outcomes Over Hours. Here are three of my favorites: 1.

Reporting Tools 58

Reporting Tools User Testing Data Visualization Research Software 58

Product Innovation Educators

OCTOBER 7, 2016

Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers and innovators be heroes. Monetization + customer problem + jobs-to-be-done = product management. Considerations for embedding analytics into your product. All about careers in product management.

Data Visualization 49

Data Visualization Embedded Analytics Customer Feedback Product Management 49

Gainsight

SEPTEMBER 1, 2021

What’s causing this move towards user experience and product growth? In fact, 84% of companies that focus on improving their customer experience reported an increase in revenue. For SaaS companies, product-led growth strategies have become a cost-effective way to boost their user experience and catapult growth.

Analytic Tools 52

Analytic Tools Feedback Software Product Research User Testing 52

Userpilot

FEBRUARY 15, 2023

We’ll cover what a product tour is, and how they fit into the onboarding process, then get straight into some examples, and finally explore the best product tour software tool for the job. TL;DR A product tour demonstrates to your customers exactly how to use your product’s features. Let’s do it!

Feedback Software 83

Feedback Software Analytic Tools Onboarding KPIs User Testing 83

Userpilot

FEBRUARY 25, 2024

Looking for an effective self-service support tool and wondering if GainsightPX is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your self-service support needs. Let’s get started!

Embedded Analytics 52

Embedded Analytics Data Visualization Reporting Tools Analytic Tools 52

Userpilot

AUGUST 18, 2024

Pendo is the best product adoption software for mobile apps. ClickUp is the best project management tool. Trello is the best task management tool. Google Analytics is the best web analytics software. HubSpot is the best customer relationship management software. What are SaaS tools?

Analytic Tools 78

Analytic Tools Feedback Software Data Visualization Research Software 78

Bain Public

JUNE 18, 2019

This year, by partnering with Founder Fuel , we set a lofty goal to undertake pro bono advisory work bringing the ideas of Product Leadership, Product Strategy and Product Development processes to 2019 cohort startups. It’s more than 300,000 names and 17 languages help business with difficult to pronounce names.

Analytic Tools 40

Analytic Tools Embedded Analytics Data Visualization User Testing 40

Userpilot

SEPTEMBER 22, 2023

Looking for an effective self service support tool and wondering if UserGuiding is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether UserGuiding is the ideal choice for your self service support needs. Let’s get started!

Embedded Analytics 52

Embedded Analytics Data Visualization Reporting Tools Analytic Tools 52

ProductPlan

APRIL 14, 2022

The integrations help you automate the flow of data across your most essential product management tools. We built the ProductPlan roadmapping app to simplify product management. After you’ve communicated the strategic plan for your product, your development team will break those projects into discrete tasks.

Analytic Tools 98

Analytic Tools Data Visualization Embedded Analytics Roadmap 98

DISQO

OCTOBER 24, 2019

And Fortune 500 clients rely on them to help with these digital transformation projects,” I explained on a recent episode of This is Product Management. It’s no longer about selling service hours, but instead going to market with products and partnerships. Outcomes Over Hours. Here are three of my favorites: 1.

Reporting Tools 40

Reporting Tools User Testing Product Research Data Visualization 40

DISQO

OCTOBER 24, 2019

And Fortune 500 clients rely on them to help with these digital transformation projects,” I explained on a recent episode of This is Product Management. It’s no longer about selling service hours, but instead going to market with products and partnerships. Outcomes Over Hours. Here are three of my favorites: 1.

Reporting Tools 40

Reporting Tools User Testing Product Research Data Visualization 40

Userpilot

JUNE 2, 2022

Most software typically sends users notifications for feature usage and task completion— which is quite normal. But Jira embeds a quick feedback question in the notification, asking users to rate their experience with a feature they just used. With Userpilot , you can embed long-form surveys into app notifications.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52