Userpilot

NOVEMBER 29, 2022

Creating and distributing effective B2B customer satisfaction surveys is a vital step in understanding your customers and fostering mutually beneficial business relationships. Analyzing user sentiment can unlock valuable insights that improve customer satisfaction, and skyrocket retention.

Product Research 98

Product Research Customer Satisfaction User Testing Customer Feedback 98

Usersnap

MARCH 19, 2019

Do you consider customer feedback? Should the Voice of Customer influence product development? In Frost & Sullivan’s survey research on R&D/innovation and product development priorities, 84% of the respondents declare that they employ the voice of customers (VoC) in their product development cycle.

User Testing 76

User Testing Feedback Software Data Visualization Research Software 76

Userpilot

AUGUST 18, 2020

The choice of user retention tools available to SaaS businesses is completely overwhelming. This blog will explain the types of user retention tools so that you can take control. Whatever problem you have, there’s a bit of software that does it for you or your users. The best user retention tools…for you?

Analytic Tools 89

Analytic Tools Feedback Software User Testing Data Visualization 89

Userpilot

APRIL 29, 2022

Fancy hiring a customer onboarding specialist or simply want to know who they are and what they do? In this article, you will get everything you need to know about customer onboarding specialists. What user onboarding software do you need to buy to equip them? Who is a customer onboarding specialist? What do they do?

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Reporting Tools 98

ProductPlan

SEPTEMBER 17, 2019

But as data-driven decision making takes on increased significance, we’ve seen “ product ops ” emerge to fill in the gap between the leadership and vision aspects of the product management and the facts and figures that inform team members. Manage experiments: We all love A/B testing. But what exactly is a product operations dashboard?

Data Visualization 54

Data Visualization Embedded Analytics Dashboard Reporting Tools 54

The Product Coalition

DECEMBER 19, 2021

Along with the founders (the CEO and CTO), most of the employees in the company at the time were developers. This is one of the most popular questions I receive from my consulting customers as well as CPO Bootcamp participants. Here are my best tips. Once you decide you need to recruit a product manager, who should it be?

Product Management 161

Product Management Product Manager User Testing Weak Development Team 161

Lenny Rachitsky

MARCH 5, 2024

Product Hunt is one of the most effective ways to get early users for a product. Companies like Notion, Loom, Zapier, Robinhood, and Front all found their first set of users this way. ” Rajiv went further and shared a few bonus pro tips that we’ve integrated throughout the post. B2B versus B2C).

Startups 114

Startups Feedback Software Onboarding KPIs Technical Review 114

Usersnap

MAY 21, 2019

No matter what type of business you’re in, you have to deal with customers. They are, after all, the foundation of your business, without which you would have no business at all. Putting a heavy focus on customer needs will help you in many ways, one of which is to create strong customer advocacy.

User Testing 74

User Testing Customer Experience Customer Feedback Product Research 74

Department of Product

JUNE 27, 2022

Poor structure can make things worse. Structural decisions are business critical. Define your org structure There are many ways to organize product development. Each function (Engineering, Product, and Design) has their own reporting structure and organization. For example, Frontend and Backend teams.

Weak Development Team 52

Weak Development Team Onboarding KPIs Embedded Analytics Reporting Tools 52

Userpilot

MAY 3, 2021

I’ve yet to come across a SaaS business that doesn’t want to increase its Customer Lifetime Value (or LTV for short). It stands to reason: why wouldn’t you want to increase the amount of money you make from each of your customers during the time they work with you? Why does LTV matter for SaaS? How do you increase LTV?

Onboarding KPIs 98

Onboarding KPIs Feedback Software Analytic Tools Data Visualization 98

Userpilot

APRIL 6, 2021

If you’re doing your job correctly as a product manager, customer retention should be the first thing you think about when you start your workday and the last thing you think about when you clock out. There’s no metric in SaaS businesses that correlates with profitability more than retention. What is Customer Retention?

Feedback Software 64

Feedback Software Research Software User Testing Customer Experience 64

Userpilot

JANUARY 22, 2020

As more and more SaaS companies attempt to increase customer loyalty, more and more ways of measuring it are developed. In fact, 55% of companies around the world use NPS to measure customer loyalty and satisfaction. We’ve put together this complete guide so that SaaS teams can learn everything they need to know about NPS.

Analytic Tools 134

Analytic Tools Feedback Software Research Software Data Visualization 134

Userpilot

OCTOBER 15, 2020

But why spend all this time and effort building your product, and adding new amazing features – if you don’t have any consistent strategy how you’ll get your users to adopt them? And then try to fix the drop-out points with in-app experiences, that will ‘catch your users before they fall’ – on these stumbling blocks?

Onboarding KPIs 81

Onboarding KPIs Strategy Customer Experience User Testing 81

Userpilot

MAY 20, 2024

With plenty of choices available, it’s difficult to decide which one will be the right fit. TL;DR Kompassify is a cloud-based, no-code client onboarding tool for small and midsize businesses. It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Research Software 52

Userpilot

APRIL 28, 2024

Is Appcues or Whatfix the best tool for interactive user guides? Is there a better in-app onboarding software that would better fit your needs? In this post, we’ll discuss exactly that – what the perfect tool for creating interactive user guides should deliver and which will be the best choice for your company’s needs.

Analytic Tools 52

Analytic Tools User Testing Feedback Software Customer Feedback 52

Userpilot

MAY 12, 2024

With plenty of choices available, it’s difficult to decide which one will be the right fit. You can now delve deeper into user behaviors across different applications and analyze engagement levels so you can optimize user experiences. Exploring alternatives to Userlane?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

JANUARY 16, 2024

Looking for an effective customer satisfaction tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your customer satisfaction needs. Looking for a Better Alternative for Customer Satisfaction?

Data Visualization 52

Data Visualization Customer Satisfaction Embedded Analytics Analytic Tools 52

Userpilot

MAY 12, 2024

With plenty of choices available, it’s difficult to decide which one will be the right fit. TL;DR Appcues is a robust product adoption and user onboarding platform for web and mobile apps. It enables product teams to create, implement, and test personalized in-app onboarding experiences. Let’s dive in!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

JANUARY 20, 2024

Looking for an effective new customer onboarding tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your new customer onboarding needs. Let’s get started! Ready to see Userpilot in action?

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 52

Userpilot

JANUARY 20, 2024

Looking for an effective new customer onboarding tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your new customer onboarding needs. Let’s get started! Ready to see Userpilot in action?

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 52

Userpilot

JANUARY 20, 2024

Looking for an effective interactive user guides tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your interactive user guides needs. Let’s get started! Ready to see Userpilot in action?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software User Testing 52

Userpilot

JANUARY 20, 2024

Looking for an effective interactive user guides tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your interactive user guides needs. Let’s get started! Ready to see Userpilot in action?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software User Testing 52

Userpilot

OCTOBER 31, 2022

Looking to drive adoption with contextual user onboarding ? Userpilot is a powerful tool that enables you to quickly build personalized, flexible, contextually relevant in-app experiences targeted to different user segments. Another important aspect for product managers to consider is customer loyalty. What is Userpilot?

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs Data Visualization 98

Userpilot

JANUARY 18, 2024

TL;DR Userlane is a good choice for onboarding automation and it comes with features such as user segmentation, onboarding checklist, self service support, and user journey mapping. In such cases, tools like WalkMe or Appcues, known for their deep customization capabilities, might be a better fit.

Onboarding KPIs 52

Onboarding KPIs Data Visualization Analytic Tools Feedback Software 52

Userpilot

JANUARY 18, 2024

TL;DR Userlane is a good choice for onboarding automation and it comes with features such as user segmentation, onboarding checklist, self service support, and user journey mapping. In such cases, tools like WalkMe or Appcues, known for their deep customization capabilities, might be a better fit.

Onboarding KPIs 52

Onboarding KPIs Data Visualization Analytic Tools Feedback Software 52

Userpilot

SEPTEMBER 22, 2023

Looking for an effective Customer satisfaction tool and wondering if Appcues is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Appcues is the ideal choice for your Customer satisfaction needs. Advanced customization will require you to work with CSS code.

Data Visualization 52

Data Visualization Customer Satisfaction Embedded Analytics Analytic Tools 52

Userpilot

JANUARY 20, 2024

Looking for an effective user engagement analysis tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your user engagement analysis needs. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Embedded Analytics 52

Userpilot

JANUARY 20, 2024

Looking for an effective user engagement analysis tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your user engagement analysis needs. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Embedded Analytics 52

Userpilot

FEBRUARY 26, 2024

Looking for an effective proactive customer service tool and wondering if UserIQ is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether UserIQ is the ideal choice for your proactive customer service needs. Let’s get started!

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Userpilot

JANUARY 17, 2024

Looking for an effective user behavior analysis tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your user behavior analysis needs. Looking for a Better Alternative for User Behavior Analysis?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

SEPTEMBER 22, 2023

Looking for an effective Customer experience tool and wondering if Appcues is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Appcues is the ideal choice for your Customer experience needs. Advanced customization will require you to work with CSS code.

Data Visualization 52

Data Visualization Embedded Analytics Customer Experience Analytic Tools 52

Userpilot

DECEMBER 12, 2023

Looking for a good proactive customer service tool and wondering which one of Pendo, Appcues, and UserGuiding is the best option for your SaaS company? There are plenty of tools for proactive customer service on review sites, but they don’t make the choice any easier. Let’s compare them! Let’s dive in!

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Userpilot

MARCH 16, 2024

And is there a better in-app onboarding software that would better fit your needs? Appcues is a robust product adoption and user onboarding platform for web and mobile apps. It enables product teams to create, implement, and test personalized in-app onboarding experiences.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Software Review 52

Userpilot

FEBRUARY 26, 2024

Looking for an effective proactive customer service tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your proactive customer service needs. Let’s get started!

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Userpilot

JANUARY 20, 2024

TL;DR Userlane is a good choice for product adoption and it comes with features such as user segmentation, interactive walkthroughs, tooltips, and onboarding checklist. In such cases, tools like WalkMe or Appcues, known for their deep customization capabilities, might be a better fit. Let’s get started!

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Onboarding KPIs 52

Userpilot

JANUARY 20, 2024

TL;DR Userlane is a good choice for product adoption and it comes with features such as user segmentation, interactive walkthroughs, tooltips, and onboarding checklist. In such cases, tools like WalkMe or Appcues, known for their deep customization capabilities, might be a better fit. Let’s get started!

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Onboarding KPIs 52

Userpilot

MARCH 16, 2024

And is there a better in-app onboarding software that would better fit your needs? UserGuiding is a no-code product adoption tool that lets users create in-app walkthroughs, guides, and checklists. Userpilot is a product growth platform that drives user activation , feature adoption, and expansion revenue.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Software Review 52