UX Studio

MARCH 11, 2024

And then third level is that you think very deeply about what the user needs. You really understand the motivation of the user. Another friend who had like a kite surf school and I did his website for free and then then I got contacted by a local company that imported surfing, windsurfing, kitesurfing products. Karthik: Yeah.

User Testing 66

User Testing Feedback Software Research Software Data Visualization 66

Gainsight

APRIL 2, 2021

I spoke with Kari Ardalan, Senior Manager of Customer Success Scaled Operations, who walked me through how her department succeeds. She was a field Customer Success manager with over ten years in CS. When Kari began there, the function of Ops was called “Customer Success Scaled Operations.” Team Convergence.

Data Visualization 52

Data Visualization Customer Feedback Feedback Software Customer Experience 52

Userpilot

JUNE 28, 2021

Have you ever wondered how your users can help you boost your product growth ? The answer you’re looking for lies in behavioral analytics, or more specifically, user behavior analytics. Behavioral analytics analyzes the data collected from your users to tell you what they are doing inside your product and why they are doing it.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Onboarding KPIs 52

Mixpanel

APRIL 19, 2023

In the case of product teams, you should be trying to do two things: collect behavioral data and analyze it. And since there’s no one-size-fits-all approach, we’ve rounded up some key things to think about within your own team when deciding on a data architecture for your analytics needs. How are you collecting data?

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Technical Review 52

Gainsight

JANUARY 11, 2021

In these conversations, we talk with customer success leaders who are role models and want to serve customers better. In this session, Nick Mehta, CEO, speaks with Chris Port , the Chief Operating Officer of Dell Boomi, responsible for Support, Services, Customer Success, and Strategy functions. Chris: I’d say Monopoly.

Customer Experience 52

Customer Experience Onboarding KPIs User Testing Data Visualization 52

Userpilot

APRIL 14, 2024

Is Userpilot or Amplitude the best tool for user analytics? And is there a better software that would better fit your needs? In this post, we’ll discuss exactly that – what the perfect tool for performing user analysis should deliver and which will be the best choice for your company’s needs. Let’s dive in!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software User Testing 52

Userpilot

MAY 12, 2024

With plenty of choices available, it’s difficult to decide which one will be the right fit. TL;DR Mixpanel is a simple and powerful product analytics tool that allows product teams to track and analyze in-app product engagement. Set up your metrics to measure growth and retention.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Reporting Tools 52

Userpilot

JULY 26, 2021

When it comes to boosting your product growth , user analytics tools can make your life a lot easier. These tools offer insights into what your users are doing inside your product and why they are doing it. User analytics is a type of analytics that focuses on user/customer behavior inside a product/on a website.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Userpilot

JANUARY 31, 2024

Do you sit at night wondering how your users interact with your product? You can get the answers you need simply from product management analytics tools. To help you know which tool to use, this article will cover the ten best product analytics tools. Do they like it? Are you confused about using it?

Data Visualization 88

Data Visualization Analytic Tools Feedback Software Reporting Tools 88

Userpilot

NOVEMBER 28, 2023

Looking for a good user engagement analysis tool and wondering which one of Heap, Amplitude, and Mixpanel is the best option for your SaaS company? There are plenty of tools for user engagement analysis on review sites, but they don’t make the choice any easier. Let’s compare them! Let’s dive in!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software User Testing 52

Userpilot

MAY 12, 2024

With plenty of choices available, it’s difficult to decide which one will be the right fit. TL;DR Amplitude is a powerful analytics tool that gives organizations in-depth, real-time insights into product usage and user behavior. Are you wondering if Amplitude is the right product analytics tool for you?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

MAY 12, 2024

With plenty of choices available, it’s difficult to decide which one will be the right fit. TL;DR Heap is a robust product analytics platform that provides users with a plethora of in-depth insights into customer behavior and needs. Exploring alternatives to Heap? But it isn’t without flaws.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

MAY 17, 2024

With plenty of choices available, it’s difficult to decide which one will be the right fit. Alternative tools can provide a clearer, more transparent approach to user data handling, ensuring compliance with global data protection regulations. Set up your metrics to measure growth and retention.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Reporting Tools 52

Userpilot

AUGUST 29, 2021

It offers valuable insights into user behavior to drive growth and enhance your user experience. This article will help you understand whether Amplitude Analytics is the right fit for you. Amplitude’s Event Segmentation function shows you what your users are doing within your product. What is Amplitude Analytics?

Data Visualization 98

Data Visualization Analytic Tools Onboarding KPIs Reporting Tools 98

Userpilot

OCTOBER 12, 2023

Product analytics are crucial for understanding user behavior, conducting conversion optimization, and improving the customer experience. A/B testing tools take that to the next level by letting you test two versions of a product flow, web page, or landing page, then see how the different versions perform.

Data Visualization 94

Data Visualization Analytic Tools Feedback Software Reporting Tools 94

Userpilot

MARCH 21, 2023

TL;DR Mixpanel is a product analytics tool that allows product managers easily analyze how people engage with their digital products. It offers a wide range of analytics features. It also runs a Startup program that gives new companies access to its premium features for a year within a $50,000 allowance.

Data Visualization 84

Data Visualization Analytic Tools Feedback Software Reporting Tools 84

Userpilot

NOVEMBER 25, 2023

TL;DR Retention analytics , also known as survival analytics, identifies the causes of customer churn. Heap is a robust product analytics platform that provides users with a plethora of in-depth insights into customer behavior and needs. Get a Userpilot demo for retention analytics and drive your product growth code-free.

Data Visualization 58

Data Visualization Analytic Tools Feedback Software Reporting Tools 58

Userpilot

JULY 14, 2023

What is a product analytics framework and why is it important? We also look at: Different types of analyses to include in your framework How to develop a product analytics framework And, the best product analytics tools. Trend analysis tracks patterns and trends in user behavior, preferences, and market dynamics.

Analytic Tools 70

Analytic Tools Data Visualization Feedback Software Research Software 70

Business of Software Conference

OCTOBER 23, 2019

Bruce McCarthy, Founder, Product Culture. In this talk Product guru Bruce McCarthy arms you with his battle-tested approach to prioritizing your most critical initiatives that will increase your organization’s focus by increasing confidence in your prioritization decisions. Also I wrote this book on product roadmaps.

Customer Experience 61

Customer Experience User Testing Onboarding KPIs Research Software 61

Userpilot

FEBRUARY 28, 2024

Do you get nightmares wondering how users move through your funnel? But with so many tools in the market, which one should you choose for product analytics ? TL;DR Funnel tracking lets you track user activities across various user journeys. Amplitude simplifies product usage tracking and informs your sales strategies.

Analytic Tools 91

Analytic Tools Data Visualization Reporting Tools Software Review 91

Userpilot

AUGUST 30, 2021

Which product analytics tools should you be using? And what type of analytics really matters for a product marketing manager? Some analytic tools are confusing, some are difficult to use, and some are downright irritating, making it hard to access the product growth insights you need. What is product analytics?

Data Visualization 90

Data Visualization Analytic Tools Feedback Software Reporting Tools 90

Userpilot

DECEMBER 12, 2023

Looking for a good user analytics tool and wondering which one of Pendo, Appcues, and Amplitude is the best option for your SaaS company? There are plenty of tools for user analytics on review sites, but they don’t make the choice any easier. Let’s explore how Pendo, Appcues, and Amplitude compare when it comes to user analytics.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Customer Feedback 52

Userpilot

AUGUST 5, 2023

What’s customer data integration, and how does it benefit product teams ? TL;DR Customer data integration (CDI) is the process of collecting, organizing, transforming, and managing data from various sources in one place. What is customer data integration (CDI)? Let’s get right to it!

Analytic Tools 88

Analytic Tools Feedback Software Data Visualization User Testing 88

Userpilot

DECEMBER 10, 2023

TL;DR Churn analytics entails determining how many customers a business loses over time to develop solutions to keep more people engaged and satisfied. It focuses on improving relationships by analyzing your product and how people engage with it — all with the goal of providing a positive experience for customers.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

MARCH 29, 2023

Choosing the right tools for your business and assessing if it delivers value for your money is essential for optimizing product growth. We’ll also explore alternative product analytics tools that may comply with your needs better. It offers customer journey visualization, retention analysis, dynamic audience segmentation , etc.

Data Visualization 83

Data Visualization Analytic Tools Feedback Software Reporting Tools 83

Userpilot

NOVEMBER 28, 2023

Looking for a good product analytics tool and wondering which one of Heap, Amplitude, and Mixpanel is the best option for your SaaS company? There are plenty of tools for product analytics on review sites, but they don’t make the choice any easier. Let’s compare them! Let’s dive in!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

JUNE 8, 2021

Tracking user behavior is more than just tracking conversion rates. You need to clearly understand how different users engage with your product through qualitative and quantitative methods. What is user behavior analytics? Why is user behavior analytics important for SaaS? How to Measure User Behavior.

Analytic Tools 52

Analytic Tools Data Visualization Reporting Tools Customer Experience 52

Userpilot

NOVEMBER 27, 2023

TL;DR SaaS analytics are data points used to track customer behavior across all customer journey stages. It helps SaaS companies understand how users interact, why they might leave, and ways to keep them engaged, ultimately leading to data-driven decisions and higher customer retention. Let’s dive in!

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Reporting Tools 52

Userpilot

NOVEMBER 27, 2023

TL;DR User engagement analysis is the process of studying how your customers interact with your product, allowing you to gain useful insights into their behaviors and motives.You can understand what resonates with your users by measuring and analyzing user actions such as product usage and time spent.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

DECEMBER 10, 2023

Looking for a good product analytics tool and wondering which one of Pendo, Appcues, and Amplitude is the best option for your SaaS company? There are plenty of tools for product analytics on review sites, but they don’t make the choice any easier. Let’s compare them! Let’s dive in!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

MAY 30, 2023

In this article, we’re going to unpack what a customer data platform (CDP) is, explore the best tools out there, and share a few attractive alternatives. TL;DR A customer data platform is a tool enabling you to collect, manage, store, and analyze data, which ultimately helps you better understand customer behavior.

Analytic Tools 85

Analytic Tools Data Visualization User Testing Customer Experience 85

Business of Software Conference

NOVEMBER 28, 2019

Over 30 years Stephen has seen the evolution of software and tech companies with a fascinating career spanning computers, strategy, software , universities, chairing 8 companies, Government, and most recently in AI gaining a wealth of experience and some great insights to share. Video, Slides, and Transcript below. Upcoming Events.

Analytic Tools 40

Analytic Tools Research Software Data Visualization Software Review 40

StubHub

MAY 8, 2019

Four key features of the new StubHub Developer Program include: API experience that reflects our customer journey and was built from the ground-up by taking an outside-in approach. They can create apps with products they want to use and try them out right on the portal. creating API tokens, tiers and subscriptions?—?accelerating

Reporting Tools 8

Reporting Tools Analytic Tools Feedback Software Data Visualization 8

Business of Software Conference

JUNE 5, 2019

In this talk, Carl talks about how PrecisionLender use AI to offer a valuable service to their customers, and what he sees as the future of AI. And as we’re working through, building our product, we released it January 1st 2010 and since then we’ve added probably 250 banks around the world. He had a headset on.

Feedback Software 40

Feedback Software Research Software Reporting Tools Data Visualization 40

Userpilot

APRIL 3, 2024

As you’re researching dashboard reporting tools, you’ve probably noticed how hard it is to find reliable information on the available solutions. TL;DR Dashboards display critical business data in real-time, streamlining decision-making and focusing on key metrics. Ease of Use : The product should be straightforward and intuitive.

Data Visualization 81

Data Visualization Embedded Analytics Reporting Tools Analytic Tools 81

Userpilot

SEPTEMBER 14, 2023

What are the different types of product managers? We also look at the levels of seniority among product managers as well as the skills they need to lead successful teams and build products that delight customers. The types of product managers differ in focus and required skills. Who is a product manager?

Research Software 85

Research Software Analytic Tools Feedback Software Product Research 85