Gainsight

MARCH 20, 2023

By Tim Van Lew, Director of Customer Success Strategy, Gainsight Yes, it’s uncommon to see a year-in-review article in spring. That’s a big difference from the “ugly, complex, enterprise-only” name-calling that just isn’t true of the elegant, yet powerful, Gainsight platform that thousands of CS and Revenue teams are applying today.

Feedback Software 52

Feedback Software Systems Review Technical Review Reporting Tools 52

Alchemer Mobile

JUNE 17, 2024

Whether it’s from review sites, comments in surveys, or social posts, understanding unstructured customer feedback is difficult because of the volume, complexity, and nature of the data,” said David Roberts, CEO at Alchemer. Historically, analyzing open text feedback has been difficult, requiring manual tagging and sorting of each response.

Feedback Software 100

Feedback Software Research Software Artificial Inteligence Data Visualization 100

Userpilot

MAY 21, 2024

Simply put, churn measures how many customers businesses are losing over time — a central concern for companies dependent on customer retention , like those in the SaaS industry. A low churn rate suggests strong product-market fit and customer loyalty, whereas a high rate may indicate underlying issues with the product or service.

Data Visualization 52

Data Visualization Onboarding KPIs Analytic Tools Feedback Software 52

Gainsight

JUNE 7, 2022

Customer Success (CS) teams are evolving into a primary growth driver for companies in all industries. Enterprise organizations are leading many of these operational innovations. And that’s why we were excited to get enterprise CS leaders together to talk about new developments in CS and trends for the future.

Data Visualization 52

Data Visualization Enterprise Customer Feedback Analytic Tools 52

The Product Coalition

MAY 24, 2023

The market is rapidly evolving and it is expected that the online gambing enterprise will reach $97 Billion by 2025. The market has seen a rise in demand for casino software developers due to the game’s worldwide appeal. The enterprise of Casinos has always been a center for innovation. Quite Profitable!

Software Review 139

Software Review Development Technical Review Systems Review 139

Modus Create

AUGUST 13, 2024

Mergers and acquisitions (M&A) are common strategies for companies looking to expand their market presence, offer a wider range of products or services, or achieve other strategic objectives. However, one critical aspect that is often overlooked is cybersecurity. How should you approach M&A cybersecurity assessments?

Software Review 40

Software Review Technical Review Systems Review Data Visualization 40

UX Planet

FEBRUARY 1, 2024

Why this Industry The finance industry presents a compelling opportunity for designing applications due to the significant and widespread challenges outlined in the problem statement. Developing applications that cater to this large market can have a widespread positive impact.

Analytic Tools 96

Analytic Tools Data Visualization Research Software Reporting Tools 96

Intercom, Inc.

DECEMBER 22, 2022

And we’ve also received a plethora of other segment and region specific badges, like Fastest Implementation in Chatbots for Enterprise, and Leader for Live Chat in Germany. The industry has spoken! Maria M, Customer Success Manager, Mid-Market. G2 is the world’s largest software review site. What is G2?

Reporting Tools 118

Reporting Tools Data Visualization Research Software Feedback Software 118

The Product Coalition

FEBRUARY 15, 2024

A recent study by Gartner revealed that more than 80% of enterprises will have used Generative AI APIs or deployed Generative AI-enabled applications by 2026, highlighting its potential to transform various functions. Sustainable competitive advantage In today’s dynamic market, maintaining a competitive edge is crucial.

Generative AI 111

Generative AI Data Visualization Reporting Tools Research Software 111

The Product Coalition

DECEMBER 27, 2022

The crypto market is not unfamiliar to the ever-growing NFTs! The NFTs, or the Non-Fungible Tokens, first appeared in the market in 2014 and have constantly been evolving ever since. NFTs are crypto assets that assign ownership to their creators and apply to almost every industry these days.

Data Visualization 121

Data Visualization Technical Review Systems Review Software Review 121

The Product Coalition

APRIL 18, 2021

AI and automation are rapidly securing their place amongst end-users and even key industries. Technology analysts and experts are busy validating their impact in the consumer market or leveraging the same to create a better user experience and the best test management tools.

User Testing 154

User Testing Product Research Testing Software Review 154

Userpilot

FEBRUARY 14, 2024

In the article, we look at 12 solid contenders for this title, covering a few most common use cases: In-app user engagement Sales funnel management Customer support Analytics and reporting Marketing Collaboration and project management Let's dive right in! What are Salesforce integrations? Userpilot-Salesforce Integration. G2 rating 4.6/5

Data Visualization 90

Data Visualization Analytic Tools Reporting Tools Feedback Software 90

Userpilot

MARCH 22, 2021

The world of software is crowded with a variety of product marketing tools that are ‘supposed’ to transform your workflow. Product Marketing tools that can add real value to your business do exist, but finding the right software in such a noisy environment can be challenging. Product Marketing Tools Overview. Ready to dive in?

Analytic Tools 97

Analytic Tools Feedback Software Research Software Data Visualization 97

The Product Coalition

MARCH 23, 2022

I apply this lens to a startup that develops solutions in the health-tech market. While this article focuses on startups in B2B markets, we can extend it to B2C and B2B2C, while some considerations might be different. While the SAAS model has disrupted this thought process, enterprise software very much depends on forward integrators.

Startups 131

Startups Fractional CTO Technical Review Software Review 131

The Product Guy

JANUARY 27, 2017

In our a recent live stream from one of our mentors of The Product Mentor , Krishna Madhuvarsu, lead a conversation around “Product Management in Startups vs. Enterprises”. He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Signup to be a Mentor Today!

Analytic Tools 60

Analytic Tools Research Software Enterprise Startups 60

Mixpanel

FEBRUARY 10, 2021

Uptime: How long or how reliably a system has been running. Industry rank: A comparison to competitors based on factors such as estimated market value, number of customers, customer reviews, potential for growth and other factors. These four act as a system where one can influence the other.”. Outcome metrics.

Data Visualization 145

Data Visualization Systems Review Customer Experience Reporting Tools 145

The Product Guy

JULY 4, 2019

I discovered that I must research and understand the entire system and process, problem solve with my team, and share lessons learned. When the stock market would close at a high there would be a 50% increase in calls to request fund transfers. These system errors increased our backlog and costs, and delayed enrollments.

Research Software 153

Research Software Product Management Product Manager Systems Review 153

The Product Coalition

DECEMBER 25, 2023

However, I can certainly think of product or marketing professionals who use the term value when referring to cheap widgety dashboards and features aimed at novelty seekers, or following an industry trend with no real vision. Why is change management in enterprise software so hard? However, there was one big problem.

Analytic Tools 126

Analytic Tools Data Visualization Software Review Customer Experience 126

Split

JULY 27, 2023

Overview of Feature Toggles in Start-Up and Enterprise Environments Feature toggles bring great value to both enterprise businesses and startups, allowing developers and product teams to deploy features quickly, test them in production, and easily roll them back or disable them when needed. Another advantage is cost savings.

Feedback Software 52

Feedback Software Software Review Systems Review Technical Review 52

Userpilot

JULY 28, 2024

The specific requirements for this role will vary depending on the company size, industry, and the product or service being designed. UX designer’s main responsibilities A UX designer is essential in the SaaS industry for creating intuitive and engaging user experiences. Preferred Qualifications : Experience in the SaaS industry.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Mind the Product

NOVEMBER 14, 2017

Do product companies conduct due diligence to understand their channel partners before seeking alignment? Let me clarify that by channel partner I mean a large ecosystem of value added resellers (VARs), solution providers, service providers/managed service providers and systems integrators (SIs). Competition and Perceived Value.

Technical Review 75

Technical Review Systems Review Analytic Tools Research Software 75

Userpilot

JUNE 19, 2024

The specific requirements for this role will vary depending on the company size, industry, and the complexity of the product or service being offered. Build a Review System : Great customer onboarding specialists set up review systems where they review their customer onboarding experience and onboarding process.

Analytic Tools 52

Analytic Tools Feedback Software Onboarding KPIs Reporting Tools 52

PMLesson's Ace the PM Interview

MAY 4, 2020

In this post, an enterprise (IBM) and a consumer (Google) product manager describe a typical day in their life on the job. Next in the pre-release stage, you are helping to prepare marketing materials and user-facing documentation so your product is successful upon release. A day in the life of Kevin Wei, an enterprise product manager.

User Testing 52

User Testing Enterprise Data Visualization Product Research 52

Userpilot

JULY 18, 2023

These tools enable product managers to conduct market research , competitor analysis, and user feedback analysis. offers 3 plans: Essential – from $39/user/month Pro – from $89/user/month Enterprise – custom pricing G2 review 4.5/5 user/month Enterprise – custom pricing G2 review 4.3/5

Analytic Tools 84

Analytic Tools Feedback Software Research Software Reporting Tools 84

Userpilot

SEPTEMBER 2, 2022

The top ten instructional design tools on the market. It’s a great option for enterprises since it’s SOC 2 Type II certified and offers robust features for enterprise needs. Userpilot review on G2. “We and more… Enterprise plan – starting from $1,000/mo. Articulate 360 reviews on G2.

Analytic Tools 89

Analytic Tools Feedback Software Reporting Tools Software Review 89

Usersnap

FEBRUARY 23, 2022

SaaS product management is undoubtedly the engine that helps digital enterprises grow. How is SaaS Product Management the Central Nervous System to Product-Led Growth? SaaS product management is the integral process and execution of bringing a company’s digital product line to market (e.g. “Go-To-Market”),

Feedback Software 59

Feedback Software Research Software User Testing Systems Review 59

Userpilot

JUNE 9, 2022

Which is a better choice for you, Walkme vs Userlane, as an enterprise vs. a small business? Userlane and Walkme are both enterprise digital adoption tools. If you’re considering Userlane vs. Walkme for user onboarding in mid-market SaaS – a much better alternative for you will be to go for Userpilot or Appcues instead.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Mironov Consulting

FEBRUARY 28, 2024

  They are coming off customer calls, strategy sessions, renewal discussions, marketing automation planning sessions, compliance reviews, and industry analyst briefings that highlight improvements that must be made.  Crack the WIP Agilists and systems thinkers call this the WIP/Work in Progress.   Now.

Reporting Tools 105

Reporting Tools Software Review Technical Review Weak Development Team 105

UX Planet

JANUARY 18, 2024

This article delves into the importance of UI UX research, particularly for enterprise customers and B2B companies. The importance of UX research for enterprise customers and B2B companies cannot be overstated, particularly for mature SaaS providers and startups. What is UX Research in Design? Why Is UX Research Important?

Data Visualization 86

Data Visualization User Testing Research Software Product Research 86

Modus Create

MAY 28, 2024

As Modus Create CEO Pat Sheridan succinctly puts it in his article on the top digital transformation trends , “As enterprise leaders, we need to figure out how AI augments and supports overall digital initiatives before blindly investing.” to “What should we consider?” Just 22% of companies with 10,000+ employees cited AI/RPA as a core focus.

Reporting Tools 64

Reporting Tools Research Software Data Visualization Weak Development Team 64

UX Studio

DECEMBER 14, 2023

The following lines are written with full bias due to nostalgia and my gratitude towards all the people who made UX studio a special community, a hub for our professional passion, and a source of inspiration. From there, we started thinking seriously about building our product, reviewing the pain points of our community.

Research Software 91

Research Software UX Feedback Software User Testing 91

Userpilot

FEBRUARY 15, 2024

In this article, we’ve compiled our favorite software and conducted an in-depth review for each, highlighting their main analytics features and pricing. Hubspot is a powerful customer platform with a variety of hubs containing various features for tracking sales funnels, interpreting marketing data, and more. Enterprise.

Analytic Tools 87

Analytic Tools Data Visualization Feedback Software Reporting Tools 87

Userpilot

SEPTEMBER 21, 2022

There are numerous knowledge base tools in the market. This proactive support system improves the customer experience, which increases customer retention. Multi-language support: Multi-language support extends your customer support system to those who don’t understand English. Let’s dive in.

Analytic Tools 84

Analytic Tools Feedback Software Reporting Tools Data Visualization 84

Userpilot

MAY 7, 2024

It is the key to making your product unforgettable and ensuring it gains traction in a difficult market. In this article, we explore what product adoption software does and identify 12 of the best product adoption tools on the market. Enterprise : The Enterprise plan can be custom-made to your demands and will be priced accordingly.

Analytic Tools 90

Analytic Tools Feedback Software Research Software Reporting Tools 90

Userpilot

JULY 24, 2024

Whether you’re looking to deepen your expertise, stay updated with industry trends, or find practical tools to enhance your workflow, the right resources are essential for continuous growth and success. They focus on understanding customer needs, analyzing market trends, and aiding in developing and improving product features.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

The Product Guy

OCTOBER 9, 2018

We are rapidly approaching a company size where not all strategy can originate with the founder; we need to diversify markets, enter new markets, and have at least points-of-view on emerging markets and how we will address them. What systems/metrics/processes do we need to measure and track winning?

Weak Development Team 130

Weak Development Team Product Strategy Strategy Development 130

Intercom, Inc.

JULY 29, 2021

Ever since he was hired as the Director of EMEA Sales at BrowserStack , a web and mobile testing platform that lets developers test their websites and mobile applications across browsers, operating systems, and mobile devices, he had to completely rethink how to successfully onboard hundreds of salespeople just as everyone was going remote.

Feedback Software 223

Feedback Software Reporting Tools Customer Experience Weak Development Team 223