Mironov Consulting

OCTOBER 19, 2022

Product management doesn’t run Engineering; Engineering runs Engineering. And at least in public, Engineering and Product leadership need to be shoulder-to-shoulder , actively supporting each other at every turn.   Not everything that’s reported as a bug is a bug – or should be fixed.  Customers

Weak Development Team 129

Weak Development Team Software Review Systems Review Technical Review 129

Userpilot

SEPTEMBER 2, 2022

When it comes to choosing a customer education platform, there are so many options to pick from. Self-service , intuitive design, and customization used to be key requirements but today most tools have these, so it’s easy to get lost in the ocean of options. What is a customer education platform?

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Education 98

Amplitude

JANUARY 27, 2021

Generate ideas and insights that will help create more informed business solutions. Led to the new reporting features and multiple product fixes inspired by insights. Engineers, product managers and designers got to see their product used. Support training and onboarding. Conduct persona interviews.

User Testing 90

User Testing Customer Feedback Customer Experience Data Visualization 90