Mironov Consulting

OCTOBER 19, 2022

Product management doesn’t run Engineering; Engineering runs Engineering. And at least in public, Engineering and Product leadership need to be shoulder-to-shoulder , actively supporting each other at every turn. But there are some engineering team configurations that I see as problematic.  So

Weak Development Team 129

Weak Development Team Software Review Systems Review Technical Review 129

The Product Coalition

NOVEMBER 14, 2018

Photo by rawpixel on Unsplash Product Managers are one of the top ten careers that are trending right now. During these meetups, one conversation topic that always seems to come up is what product managers typically do every day, and that’s a question that’s been asked numerous times on all the online forums I visit. And I get it.

User Testing 60

User Testing Product Management Product Manager Finance 60

The Product Coalition

MARCH 6, 2019

How are consumer and enterprise products intrinsically different? 1 Product Customization B2B products can be customized to a high degree for each enterprise client as per their needs, especially if you’re trying to provide them with a white-label solution. for the client organization.

B2C 60

B2C B2B Customer Experience Enterprise 60

Userpilot

SEPTEMBER 2, 2022

Benefits of customer training software: Improved customer experience and customer satisfaction, better onboarding , reduced time to value , increased customer engagement , etc. Some of the must-have features of a good training platform include in-app guidance, self-serve resources, user segmentation , and gamification. Customization.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Education 98

Gainsight

AUGUST 24, 2020

What does a leader of Customer Success, Professional Services, Support, Training, etc. Enterprise software, physical hardware, devices and the like could be described like this: Build a product. Management teams will need to collaborate more tightly around the end-to-end Customer Experience. . use as a title ?

Technical Review 64

Technical Review Software Review Customer Experience Support Training 64

Amplitude

JANUARY 27, 2021

serves specialty enterprise customers that are few and hard to engage), starting this initiative within particular departments, as a proof of concept, may be more palatable. Engineers, product managers and designers got to see their product used. Support training and onboarding. Conduct persona interviews.

User Testing 90

User Testing Customer Feedback Customer Experience Data Visualization 90