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Guide to Choosing the Best Customer Education Platform for SaaS

Userpilot

Benefits of customer training software: Improved customer experience and customer satisfaction, better onboarding , reduced time to value , increased customer engagement , etc. Some of the must-have features of a good training platform include in-app guidance, self-serve resources, user segmentation , and gamification. Customization.

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Don’t Ask a PM: What’s a typical day as a product manager?

The Product Coalition

Photo by rawpixel on Unsplash Product Managers are one of the top ten careers that are trending right now. During these meetups, one conversation topic that always seems to come up is what product managers typically do every day, and that’s a question that’s been asked numerous times on all the online forums I visit. And I get it.

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Why Your Entire Company Should Talk with Customers Weekly

Amplitude

serves specialty enterprise customers that are few and hard to engage), starting this initiative within particular departments, as a proof of concept, may be more palatable. Engineers, product managers and designers got to see their product used. Support training and onboarding. Conduct persona interviews.